Eliminate Pest in Brooklyn, CT

Stephen Cersosimo

Brooklyn, CT

they made appointments to spray but didn't show up. When I called they had no clue that an appointment was made. They charged me the wrong price and they didn't follow up and come each month as I was told. They certainly wanted my credit card so they could charge me. This company is very disorganized and I will not use them for tick and mosquito spray on the future. Don't waste your time get someone else.

Jaime DiNobile

Brooklyn, CT

Made an appointment ahead of time to have my home treated before the holiday vacation week and gave them my credit card and had a confirmation and they didn’t show up. I got a call from a kid last minute saying he had a bigger job to do and couldn’t come. Called the main office and an answering service said a manager would call me back and never did. I called back again and got a woman who was working from home and couldn’t help me told me the manager John would call he never did. I was told at 830 (my window was 8 to 10) that they were not coming. Now I can’t find anyone else in time. I will never use Terminix again. And I am allergic so now I am trapped inside until I can get someone here.

Jaime D.

Brooklyn, CT

Had an appointment gave them my credit card and they didn't show up. It was too late to book another company and they ruined my party and I am allergic. I...

Leslie Eldeiry

Brooklyn, CT

Extremely disappointed. Paid Terminix R.I. $1700 for pest removal. They completed the first step in the service, but subsequently failed to show up to multiple scheduled appointments. The local branch and technicians did not respond to my calls. Customer service was unable to help me - they referred everything back to the local branch and were unable to escalate the matter to management. I will never use this company again and do not recommend them to anyone else.

Leslie E.

Brooklyn, CT

Signed a contract with Terminix and paid $1700 for a job that was never completed. They no-showed multiple times and never followed up to reschedule. Local...

Taylor Parks

Brooklyn, CT

I had a very disappointing experience with this company. They repeatedly scheduled appointments without confirming my availability, which caused a lot of inconvenience. I was told that other customers were experiencing similar issues, which suggests a broader problem with their scheduling system. More seriously, they charged me for a month of service that was never provided. Although they said the claim would be escalated, I never received a refund. Their reports and statements were also inaccurate, which made it difficult to trust the quality of their service. Given these ongoing issues—poor communication, billing problems, and unreliable documentation—I would strongly recommend looking elsewhere if you want dependable and professional pest control.

Doug Warren

Brooklyn, CT

Very pleased with our service. Paul Giordano has been our service provider and he is excellent. Communicates when he coming, asks if we are having any issues or concerns, gives us feedback and takes the time to make sure we are satisfied and everything is right.

Dave Casey

Brooklyn, CT

Did great work today. Had some questions about Beatles in the house. The technician came in knew exactly what they were and sprayed for them. Very courteous and friendly.

leo cassiere

Brooklyn, CT

Awesome service appointment. Very thorough and a true professional. Explained the steps to me and completed the task at hand in a professional manner. Thank you.

griffin legault

Brooklyn, CT

My technicians were very personable during the process of getting the squirrel out of my house and also during installation as well.