Trutech is one of the nation’s largest and most successful wildlife removal companies and one of the few pest control companies that specializes in helping homeowners deal with larger pests, including birds, mammals, and some reptiles. Many of Trutech’s technicians have degrees in wildlife biology, entomology, ornithology, or herpetology. Some even hold master’s degrees in their specialty fields, providing expert education for the company’s strategies and technician training.
Trutech has locations throughout most of the United States, with a focus throughout the east. With close to 30 years’ experience in the industry, Trutech has made it its mission to provide quality solutions and customer satisfaction.
OVERALL RATING: 4/5
FEATURES & SERVICES: 5/5
CUSTOMER SERVICE & REVIEWS: 4.5/5
Overall, Trutech technicians have a stellar review report with customers noting excellent punctuality, friendliness, professionalism, and being knowledgeable in their work and Trutech services. Many reviewers mentioned how effective and efficient Trutech is with their pest control services and highly recommend their humane wildlife removal as well. With wildlife removal, Trutech focuses on using as few poisons as possible to address your wildlife removal needs. The company receives excellent reviews for their technicians’ friendliness and professionalism and for the persistence in handling pests of all kinds.
- Independent, unified company
- Dependable services
- Offers humane wildlife services
- Doesn’t reach as far as competitors in service areas
Features & Services
Trutech is one of the nation’s largest and most successful wildlife removal companies and one of the few pest control companies that specializes in helping homeowners deal with larger pests, including birds, mammals, and some reptiles.
- Offers a wide variety of pest and animal control services
- Intense training for their technicians
- They do not include insect pests in their portfolio
- Focus mainly on wildlife
- Stinging Pests
Trutech has a 100% Satisfaction Guarantee to help ensure that its technicians get the job done right. They promise to keep coming back to your home until the job is complete and no pests are left behind..
Environmentally-Friendly Treatment and IPM
Integrated Pest Management (IPM) is becoming the industry standard approach to pest control problems. It’s a more sustainable approach to pest control that focuses on prevention and solving pest problems through environmentally-friendly treatments. Trutech practices IPM at every single one of its locations. Their efforts show that they focus on prevention through things like cultural and biological manipulation. Trutech also uses some of the smallest possible amounts of poisons or pesticides, and practice humane methods for removing wildlife.
Trutech thoroughly trains its technicians in all aspects of the wildlife control and removal business. Instead of hiring subcontractors, the technicians are employed directly by Trutech. They’re required to participate in continuing education programs to ensure they’re qualified to handle all types of pests and wildlife.
It’s easy to find Trutech providers in your area
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Customer Support & Reviews
Customers online have raved about Trutech’s technicians and their ability to quickly and effectively take care of their pest issues. Many customers give compliments about the humane approaches in their wildlife removal solutions. Reviewers usually describe technicians as professional, knowledgeable, and extremely friendly. Both office staff and technicians received positive reviews for how quick to respond they are. Customers have the unique opportunity to reach their technicians directly in case of an emergency 24 hours a day. Though Trutech’s prices are known to be on the higher side, their quality service makes up for it.
- Professional, knowledgeable and friendly technicians
- The company stands by its guarantee
- Estimates and costs are a higher price point
- Some customers noted administrative problems
Punctuality & Professionalism
Some online reviews about Trutech include complaints about a few technicians failing to show up for a scheduled service. Others had experiences where their technician gave a superficial, limited inspection. When it comes to a large company like Trutech, it’s always possible to have a technician that doesn’t quite fit the usual quality standard. Most customers have said their technicians were respectful and friendly, and some customers even noted how their specific technician gave fantastic service.
I am a customer of Trutech, and I just wanted to tell you that you have a very dedicated and knowledgeable technician in Ansley Sherlock. We had a difficult rat problem, and she has worked tirelessly to help us. She is friendly and pleasant. I know that she will succeed in getting rid of our rats. She is patient and answers all our questions. We definitely will recommend your company to anyone who needs your services.
Persistence & Effectiveness
When reviewing these companies, we take our time searching through customer reviews to make sure the companies fulfill their quality promises with retreatments and prompt services. Trutech has an excellent track record with keeping up with their clients’ issues and fixing problems that didn’t go away with the first treatment. There are customers across multiple branches that praise Trutech for their technicians having no problem to come out for retreatments and providing quality service for their Satisfaction Guarantee.
Dear Trutech, yesterday happened just like you promised! You had told me that if I saw a snake on our property again to call you any day or any time because that’s the best time to catch them – that is, soon after they’re spotted. You sent Alfred Burns right away, and Nick Yohn, D.M. arrived, shortly thereafter. Removing that 65″ snake from our yard was a great relief for my wife and me.
You have kept every promise you’ve made, and you have provided excellent customer service at every step. This episode with the snake has been just one more example in a list of number of things you have done for us
Comparing pest control costs can be tricky since most services vary based on the size of the property, how much damage there is, and your specific pest problem. Because of all these variables, most pest control companies don’t post prices online but instead provide customized quotes that will fit the issue at hand. Many companies offer warranties and free initial inspections with their work to entice customers to their business.
Trutech does offer a 100% money-back guarantee with every service, which includes free re-treatments until the job is done right. They don’t specify what is included with this guarantee on their website, but from the customer reviews, they do stand by it.
They don’t offer a free initial inspection, which is rare among pest control companies. Trutech does offer over-the-phone price quotes, but some customers did not feel as if those were as reliable as an in-person inspection and mentioned that most quotes tended to be on the high end of the pricing. Keep in mind that wildlife removal tends to be more expensive than standard pest control services. While there is no pressure from Trutech to pay for an annual pest control plan from them, they do offer one, and long term plans tend to be the most helpful in keeping your home pest-free throughout the year.
- Offer annual plans with no pressure
- Satisfaction guarantee that is backed by the company
- Does not offer free initial inspections
- High-end prices