Aptive Environmental

Aptive Environmental is relatively new to the pest control industry, but it has quickly grown to
one of the most trusted brands the industry for persistence and environmental solutions.

OUR RATING

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Our Review

Aptive Environmental is relatively new to the pest control industry, but they have come to be one of the most trusted and have been bringing in multiple “Best Of” business awards. Even though they only have branches in half of the United States, they have become one of the fastest-growing pest control companies on the market. They offer services for a wide range of pests and a 24/7 support center that helps keep you pest-free all year long.


OVERALL RATING: 4/5
FEATURES & SERVICES: 4/5
CUSTOMER SERVICE & REVIEWS: 4.5/5
COST: 3.5/5

Features & Services

Aptive provides services for several different general pests, including ants, cockroaches, spiders, stinging and biting pests, pantry pests, pillbugs, rats, and mice. While many other pest companies extend their services to wildlife removal, Aptive only treats for the above-mentioned pests.

Features & Services:

Pros

  • Environmentally aware and friendly
  • Informative website
  • Will service your home between scheduled treatments no extra cost
  • Commercial pest services

Cons

  • Don’t give specifics to their guarantee
  • Push a contracted yearly plan
  • Limited locations
  • Only treat for common household pests

Here are some of the highlights of using Aptive for all your pest control needs:

Learning Center and Pest Library

Aptive goes the extra mile when informing their customers about pests and the best ways to keep them away from their property. The learning center page has information and resources to help people learn more about seasonal pests and how to take care of home and property. The pest library showcases different types of pests and then dives deeper into each specific type of pest under that category.

Aptive’s Guarantee

Aptive knows that pests are always a concern for homeowners, and it’s not an ‘if pests will come back,’ but a when. Aptive guarantees that after they have serviced your home, if the pests come back, they will as well and at no cost to you.

Environmentally Conscious

Aptive knows how important health and safety are. As an industry leader, they provide their customers with progressive pest treatment options that help reduce the chance of health risks not only to humans but the environment as well.

Nothing But Nets

Aptive has partnered with the United Nations on their “Nothing But Nets” campaign to battle the spread of malaria transmitted by mosquitos in Africa, South America, the Middle East, and Asia. Aptive donates a portion of their profits on an annual basis and encourages willing customers to donate $10 to fund an insecticide-treated bed net that protects families while they sleep.

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Customer Support & Reviews

Once you reach out to them, Aptive will do a thorough inspection of your property looking for problem and risk areas, then will design a customized treatment plan to ensure your house and property remain pest-free all year round. The company believes in community and outstanding service not just to its customers but to its employees as well. They recently ranked #74 on Glassdoor’s “Best Places to Work” and #28 on Entrepreneur Magazine’s “Best Company in America.”

Customer Support & Reviews:

Pros

  • Friendly and knowledgeable technicians
  • Will come between scheduled services to treat with no extra fees
  • Employee happiness means better service

Cons

  • Only in 26 statese
  • Hard to cancel contract

Punctuality & Professionalism

Aptive technicians receive high praise for their professionalism and friendliness. Customer reviews note how helpful the technicians are and how they make their customers feel comfortable by taking the time to answer any questions, and walk through the process of the service they are going to perform.

First time trying this company. Was a little leery at first but felt comfortable after the technician came and explained to me what their process was. [As] we walked around the house he pointed out some issues and said he would take care of them, by the time he left he explained to me what he did. Very knowledgeable technician, very personable. I felt comfortable with him here around my family

Gil

La Mirada, CA

Persistence and Effectiveness

When Aptive is servicing your home, they know that even when they do their absolute best, there is always a chance the bugs will come back. That’s why their guarantee is so important to them. If the bugs aren’t gone after their technicians have treated your home, they will come back when the bugs do at no additional cost.

We love Aptive!! The customer service is high quality and the company is flexible and easy to work with. They will come back anytime you see bugs in your home. I’d recommend Aptive to anybody who needs pest control. Eliza J.

Provo, UT

Reliability

Customers who use Aptive love how reliable the service and technicians are. Aptive is corporately owned, which means there are fewer discrepancies across branches on how situations are handled, how to keep track of treatments, and the effectiveness over time.

Cost

Like most pest control companies, Aptive does not share their prices online due to the nature of the work. Pest issues can vary widely from the size of infestation and property to the stubbornness of the pest. The best way to find out what it would cost for each problem is to get a quote through the Aptive website or to call the phone number for a quote. They do push for a yearly contract, which some customers have noted is a higher price than other companies, and it can cost up to $200 to cancel the contract. However, the agreement does include unlimited re-treatments between scheduled visits if bugs appear after your home has received a service.

Cost:

Pros

  • Unlimited re-treatments with purchase of annual plan
  • Receive a quote online or over the phone

Cons

  • Expensive contract and cancellation fee
  • Doesn’t offer free initial inspection

Conclusion

Aptive is a newer pest control company that is on the rise. With fantastic customer service and free re-treatments with their annual plan, they have become one of the fastest-growing pest control companies on the market. They have shown they are committed to keeping homes pest-free while also being environmentally conscious by using sprays that are safe for humans as well as the environment.

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