Aptive Environmental is relatively new to the pest control industry, but they have come to be one of the most trusted and have been bringing in multiple “Best Of” business awards. Even though they only have branches in half of the United States, they have become one of the fastest-growing pest control companies on the market. They offer services for a wide range of pests and a 24/7 support center that helps keep you pest-free all year long.
OVERALL RATING: 4/5
FEATURES & SERVICES: 4/5
CUSTOMER SERVICE & REVIEWS: 4.5/5
Features & Services
Aptive provides services for several different general pests, including ants, cockroaches, spiders, stinging and biting pests, pantry pests, pillbugs, rats, and mice. While many other pest companies extend their services to wildlife removal, Aptive only treats for the above-mentioned pests.
- Environmentally aware and friendly
- Informative website
- Will service your home between scheduled treatments no extra cost
- Commercial pest services
- Don’t give specifics to their guarantee
- Push a contracted yearly plan
- Limited locations
- Only treat for common household pests
Here are some of the highlights of using Aptive for all your pest control needs:
Learning Center and Pest Library
Aptive goes the extra mile when informing their customers about pests and the best ways to keep them away from their property. The learning center page has information and resources to help people learn more about seasonal pests and how to take care of home and property. The pest library showcases different types of pests and then dives deeper into each specific type of pest under that category.
Aptive knows that pests are always a concern for homeowners, and it’s not an ‘if pests will come back,’ but a when. Aptive guarantees that after they have serviced your home, if the pests come back, they will as well and at no cost to you.
Aptive knows how important health and safety are. As an industry leader, they provide their customers with progressive pest treatment options that help reduce the chance of health risks not only to humans but the environment as well.
Nothing But Nets
Aptive has partnered with the United Nations on their “Nothing But Nets” campaign to battle the spread of malaria transmitted by mosquitos in Africa, South America, the Middle East, and Asia. Aptive donates a portion of their profits on an annual basis and encourages willing customers to donate $10 to fund an insecticide-treated bed net that protects families while they sleep.
It’s easy to find Aptive Enviromental providers in your area
Search with your zip code to immediately find your closest pest control services
Customer Support & Reviews
Once you reach out to them, Aptive will do a thorough inspection of your property looking for problem and risk areas, then will design a customized treatment plan to ensure your house and property remain pest-free all year round. The company believes in community and outstanding service not just to its customers but to its employees as well. They recently ranked #74 on Glassdoor’s “Best Places to Work” and #28 on Entrepreneur Magazine’s “Best Company in America.”
- Friendly and knowledgeable technicians
- Will come between scheduled services to treat with no extra fees
- Employee happiness means better service
- Only in 26 statese
- Hard to cancel contract
Punctuality & Professionalism
Aptive technicians receive high praise for their professionalism and friendliness. Customer reviews note how helpful the technicians are and how they make their customers feel comfortable by taking the time to answer any questions, and walk through the process of the service they are going to perform.
First time trying this company. Was a little leery at first but felt comfortable after the technician came and explained to me what their process was. [As] we walked around the house he pointed out some issues and said he would take care of them, by the time he left he explained to me what he did. Very knowledgeable technician, very personable. I felt comfortable with him here around my family
Persistence and Effectiveness
When Aptive is servicing your home, they know that even when they do their absolute best, there is always a chance the bugs will come back. That’s why their guarantee is so important to them. If the bugs aren’t gone after their technicians have treated your home, they will come back when the bugs do at no additional cost.
ReliabilityCustomers who use Aptive love how reliable the service and technicians are. Aptive is corporately owned, which means there are fewer discrepancies across branches on how situations are handled, how to keep track of treatments, and the effectiveness over time.
Like most pest control companies, Aptive does not share their prices online due to the nature of the work. Pest issues can vary widely from the size of infestation and property to the stubbornness of the pest. The best way to find out what it would cost for each problem is to get a quote through the Aptive website or to call the phone number for a quote. They do push for a yearly contract, which some customers have noted is a higher price than other companies, and it can cost up to $200 to cancel the contract. However, the agreement does include unlimited re-treatments between scheduled visits if bugs appear after your home has received a service.
- Unlimited re-treatments with purchase of annual plan
- Receive a quote online or over the phone
- Expensive contract and cancellation fee
- Doesn’t offer free initial inspection