Eliminate Pest in Fort Lauderdale, FL

Alvaro Guerrero

Fort Lauderdale, FL

⭐ 1 Star – Extremely Disappointed with Terminix I signed a termite protection contract with Terminix on August 6, 2026. About a week later, a technician came to perform the service, but the job could not be completed because he did not have the proper ladder/equipment to reach my high ceilings. Since then, getting Terminix to come back and complete the service has been extremely frustrating. Appointments have been difficult to schedule, and when an appointment is finally scheduled, the technician does not show up. Today, August 29, 2026, I had a scheduled appointment and once again, nobody showed up. I had to call Customer Service myself. They tried to contact the technician, but he never answered. I then tried to schedule another appointment for September 12, 2026, but I was told that someone would have to call me back to confirm whether the appointment could actually be scheduled. In summary, I signed a contract almost a month ago, the termite service is still incomplete, and I am still dealing with the termite problem. The lack of communication, follow-up, and professionalism has been extremely disappointing. I chose Terminix expecting a professional company that would take care of the problem. Unfortunately, that has not been my experience so far. I hope someone from management will take this situation seriously and finally resolve it.

Carol Torres

Fort Lauderdale, FL

Jammar Wilson is wonderful! He is always friendly, professional, and easy to talk to. He takes the time to listen to any concerns and makes sure everything is taken care of during the inspection and pest control service. His positive attitude and excellent customer service are truly appreciated. It’s always a pleasure when he comes by, and we are very happy with the service he provides.

Brian Haggerty

Fort Lauderdale, FL

We have a contract with Terminix for termite control. They have been out 2 or 3 times to perform spot treatments which seemed to work to my untrained eye. We recently have had swarming infestation in a couple of different rooms. Terminix was called and we scheduled appointment. Nobody showed. Nobody called. Nobody cares when you call to find out why. And its about the 3rd occasion this has happened. Dont waste your hard earned money on Terminix. Go with another company.

Wheeler

Fort Lauderdale, FL

My Texh Peter Penna is phenomenal!. He is very professional, knowledgeable and punctual. Peter was able to exterminate the issue that I was having. Within four months I saw a 99% improvement. Thank you Peter for making it so easy and flawless. His communication skills is also top tier.

Joe Hill

Fort Lauderdale, FL

Excellent customer service, technician was very knowledgeable and addressed all needs. Very professional and respectful of property. I would highly recommend if you need top tier service!!

Luis Del Portal

Fort Lauderdale, FL

Charged Repeatedly for Services Never Performed – Unacceptable Treatment I was a Terminix customer for many years with service at two properties: my home in Coral Springs and an Airbnb investment property in Sunrise, Florida. The Coral Springs service was properly canceled several years ago. The Sunrise service was canceled by phone approximately one year ago, but Terminix failed to process the cancellation. After canceling, Terminix continued charging my credit card three consecutive times for services that were never performed. I only became aware of the issue when my credit card number changed and the fourth charge failed, prompting Terminix to send me a physical invoice by mail. That invoice is what alerted me that I had been charged for an entire year without any service. The Sunrise property is secured with locked gates. Terminix technicians do not have access. In the past, technicians always contacted me by text or phone prior to service. After cancellation, no technician ever contacted me — making it physically impossible for any service to have occurred. As shown on the invoice, the last “service” lasted 20 minutes. Charging $180 for a technician to stand in front of my house, leave without doing any work, and then bill me $180 is completely unacceptable. When I called Terminix, I was transferred multiple times. The first representative was polite, but the second was extremely rude. I was then placed on hold for over 30 minutes when transferred to the cancellation department, which felt punitive. Finally, I spoke with a representative named Jasmine, who was completely intransigent, dismissive, and unwilling to listen — treating me as if I were lying rather than as a long-term paying customer. This is not just poor service — it is charging customers for work that was never done and then refusing accountability. Terminix is no longer the professional company it once was. Proceed with extreme caution.

Patricia Vaz

Fort Lauderdale, FL

I’ve been receiving pest-control service from Terminix for several years, and technician Damion Harriott has been truly exceptional. He is consistently diligent, always arriving on time, and goes above and beyond to ensure every service is thoroughly completed. Damion has also built a great rapport with my tenants, all of whom have given him rave reviews for his professionalism and courtesy. He is a real credit to Terminix, and his dedication reflects the highest standard of service. Highly recommended!

Monica Verga

Fort Lauderdale, FL

I recently had the pleasure of working with Guerschon from Terminix, and I couldn't be more impressed with the service he provided. From the moment he arrived, Guerschon was courteous, knowledgeable, and extremely thorough in his work. He took the time to explain the fumigation process, answered all of my questions patiently, and made sure I felt comfortable with every step. What stood out most was his attention to detail and professionalism. Guerschon didn’t rush the job—instead, he carefully inspected the problem areas and ensured that every part of the treatment was done properly. He clearly takes pride in his work, and it shows. Thanks to Guerschon, I feel confident that my home is now pest-free and protected. If you're looking for someone who is dependable, respectful, and takes pest control seriously, I highly recommend requesting Guerschon from Terminix.

scott reynolds

Fort Lauderdale, FL

GUERSCHON CHARIOT Has been my technician for a long period of time. He is an excellent worker. Extremely polite and always care. Cares about my home. Service from him is Outstanding. I can’t Say enough about his Work ethic and the way he treats my own. My wife and I enjoy his positive attitude. Thank you, Terminix.

Tomy Derouen

Fort Lauderdale, FL

Worst Pest Control ever experienced. The service woman stole my property off of my back porch. She knew we found her number through a background check with a mile long wrap sheet. We called and also texted her the picture of her leaving my property with it. The following Monday it was back on our porch with a word salad of an apology note that didn't make any sense. I have reported it to the Sheriff. The company has no remorse and do not want to see any of the proof. Be watchful of your property, you never know their background. Bye Terminex.