Eliminate Pest in New Boston, IL

Lisa Chandler

New Boston, IL

Jim Breneman has been my person for both of my houses for over three decades now. He is the best. Does a thorough job is courteous, nice and communication is the best with him.

OceanBabe2223

New Boston, IL

Chris Gama came out to look at my house. From the moment I spoke to him, he has always been good at communicating. He gave me a lot of information on what the problem could be (but had to see it first, of course). After he came out to my house, he discovered the problem and told me what steps I needed to take in order to take care of the problem. He knew what he was talking about and knew what he was doing (vs. other pest control places). Unfortunately, it is up to my landlord on what to do, but if I had to choose- I would definitely go this route with Chris. He was awesome and super nice.

Kaylyn Bower

New Boston, IL

Costs a small fortune($2,100), then they don't complete what they said they were going to. Called multiple times trying to speak to a manager no reply back. The sales guy gives the run around. They cancelled 3 different appointments on us the day of. Absolutely ridiculous how this company does business. Not cool how disabled people are treated. Update: July 1st they called my dad to refund some money for work not completed. End of July we called back, they said they needed to send a paper check. It's now September 2, nothing... No response from the customer service we were asked to contact on here.

Doni Cadien

New Boston, IL

I truly just want to pay my bill! However, I don't feel comfortable doing that until I speak with someone about my issues. I have left many messages and no call back! We have a brand new driveway (1 year old) that I begged for the dumpster to not be placed on. When I was told they had to place it there I requested a piece of plywood be put down first. This did not happen and it is now chipped/cracked. I was assured that if anything happened to our driveway the dumpster company has insurance. I was not contracted with dumpster company, Terminix was. This is their issue to resolve with me, their customer, then take it up with dumpster company. This is the final straw for me after giant scheduling issues, and the fine print on quote that sales tax is not included. Really? a company the size of terminix is not capable of including sales tax on the quote. It adds up significantly when your initial job is of a high dollar amount. I am starting to feel as though they are not getting back with me so they can start charging late fees on my bill.

Greg Olson

New Boston, IL

Jim does a great job in keeping our house pest free. He provides great customer service by patiently answering any questions we have, meeting our schedule, and always showing genuine interest in our satisfaction. We highly recommend him.

Karen Coats

New Boston, IL

Jim B has been my technician for over 30 years and I can't say enough good about him. He's done a fantastic job for us.

Kaylyn Bower

New Boston, IL

Costs a small fortune($2,100), then they don't complete what they said they were going to. Called multiple times trying to speak to a manager no reply back. The sales guy gives the run around. They cancelled 3 different appointments on us the day of. Absolutely ridiculous how this company does business. Not cool how disabled people are treated.

Gabriella Palermo

New Boston, IL

I can't recommend Ron enough! He does a fantastic job each time he comes to my home, ensuring that we’re pest-free. What really stood out to me is how friendly he is with our pets. It’s clear he genuinely cares about them. I was shocked when he remembered little facts about us and our furry friends! It’s rare to find someone who combines professionalism with such a personal touch. Five stars all the way! Note: Ron works for Terminix which has been a pretty affordable and easy going option for pest control especially for someone who is TERRIFIED of bugs!

Michael G.

New Boston, IL

Leaving a 1 star review right off the bat. I scheduled an inspection of an apartment I am moving into tomorrow (I already have the keys today) and wanted to...

Jonathan Myers

New Boston, IL

Chris Gama came to our house to do an inspection, after we found bed bugs in our bedroom and bathroom. Chris, was the nicest and most courteous professional that I have ever met. He was very thorough, and was able to explain everything to us in detail about what they would do, to eliminate the bed bugs in our home. Chris was also able to answer every question we had. We are very grateful that Chris was able to come to our home and help us. Thank you so much Chris, and Terminix.