Eliminate Pest in Columbia City, IN

Lauren Johnson

Columbia City, IN

Our technician, Zach, was AMAZING! He was communicative, polite, and punctual. I'm very pleased with the service he consistently provides whenever he comes out to our house.

Lori Little-Mckelvey

Columbia City, IN

I would never use this company again! Made 2 appointments and they didn't show up for ether one of them. I had pest control contract and would get a text saying they treated the outside of my home but when I checked my security cameras they had never showed up to treat my house but charged me for there services.

Cyndi Garnett

Columbia City, IN

Called and set up new service. On committed date tech was running behind and couldn't make the service window - said would reschedule. Didn't show on date of rescheduled service - said "I told the office when you wanted to be rescheduled and they didn't put you on my schedule." Called customer service and was told they'd call back in 15-30 min. No call. Four hrs later communicated with tech again as last resort; He gave me the number of his manager. Left message for David, service manager mid-day. No call back...nothing. Two trips and four hours of driving for two appts during which they never showed. What a mess of an operation - look elsewhere.

Trish O'Connor

Columbia City, IN

Have had good experiences with Terminix. Friendly, polite techs who do their work when they say they will and are willing to explain things. Their salespeople are not pushy, like some pest control companies, and their prices were fairly reasonable.

Vicki Topolski

Columbia City, IN

After my first treatment for bugs around the house, I noticed that I was still getting some bugs even after a few weeks. A representative from Terminix called me and asked how the service went and I talked to her about this. She immediately set up an appointment for someone to come out and do another application around my house. She was very attentive to my needs and was very helpful in setting up another application for me. I was very pleased with the representative and the help that she gave me.

Jennifer Prestine

Columbia City, IN

I have nothing horrible to say about the techs that been to my house. They have been great. Customer service on the other hand.. Since last year 2023 into 2024 trying to cancel your services is a headache. They state we will cancel it and still hasn’t happened. I contacted CS every month and nothing has been canceled. They did refund me last month, which I thought everything was taken care of…. but the surprise heres a bill for April.

Alyssa Nichols

Columbia City, IN

Do not do business with this company. I have been fighting with them since October. They are trying to charge me for services not received. The technician would come out for less than 10 minutes, barely spray around our house and leave. Then, the next day, he would say he came out and sprayed for mosquitoes. We never once had our yard sprayed for mosquitoes since the tech said he couldn't find breeding grounds. I had to spray my patio and surrounding area myself to try and get rid of the spiders and fog my yard before gatherings so we didn't deal with mosquitoes. I explained to customer service that I have cameras on the front and back of my house and proof that the technician was not coming the days/times logged and I was told it was my word against his and they wouldn't do anything about it but they would have a manager contact me. Of course, I was not contacted. If you value your hard earned money, look elsewhere.

Thomas Kuhar

Columbia City, IN

Services: Rodent extermination , Termite inspection , Termite extermination , Spider extermination , Cockroach extermination , Ant extermination Positive: Punctuality , Quality , Responsiveness , Value

Lois Rasor

Columbia City, IN

Terminix offers great service! I feel like they went above and beyond to help with our needs! Our service tech, Kevin, was great! He covered all of our questions, explained everything clearly! Thank you very much!! Service: General pest inspection