Eliminate Pest in Belton, KY

Sebastian Jackson

Belton, KY

Hit my head while on the job, Steele Richardson never filled out a workers comp claim. Now I owe $1,152 to the hospital I was forced to go to. On top of that if you purchase a service the workers aren't looking to do what's best for you, they just want to leave.

Audrey Idlesm

Belton, KY

Absolute worst company. Doesn't show when expected. Doesn't return calls. Charges more than agreed to. And on top of that wants to charge a cancellation fee when I never so m7ch as signed an agreement and they never performed the promised services. Filing a complaint with the BBB and consumer affairs. If that doesn't solve the issues I will file this with the courts under the consumer protection act

Bob Klapwyk

Belton, KY

We have been using Terminix since we purchased this home just after it was built in 2003. (About 22 years now.). We have always receive exceptional service, with great attention to detail, including fast response and resolution to the few times we've had problem areas pop up between our quarterly general pest control treatments. Although our service has been steady over the years and we haven't had many of the issues our neighbors have encountered, unfortunately the cost for that great preventative service has steadily increased (like almost everything). We've often considered switching to a more economical service, but one of the main reasons we have stayed (at least for now) is the exceptional service we receive. And that service all this time has primarily been provided by 1 exceptional professional, Thomas Claiborne. If it wasn't for Tommy, we would probably have switched pest control services years ago. If he ever leaves we will probably try to follow him. I hope Terminix (and all other service companies like them) recognize their business value will always be directly tied to their people. (Thank you, Tommy!)

Pam Fitzpatrick

Belton, KY

I have had Tommy as my tech for more than a decade, and he has been extremely cordial, attentive to my request, and customer service focus every time.

Diane Morris

Belton, KY

Our service tech, Tommy Claiborne does a great job. He asks what issues we have and addresses them. He is always prompt and courteous ! We are always pleased with his service.

Darla Tanner

Belton, KY

We have been customers of Terminix for over 30 years. We have always had good technicians that took very good care of our pest control needs, but for the past three years we’ve had an exceptional tech, Ellis Woodcock. He is very friendly, kind and goes above and beyond to take care of your home. Several years ago he even helped my get plants inside my garage when my husband was in the hospital. You don’t get customer service like that with just any company! Thanks for you do, Ellis!

Jennifer Rose

Belton, KY

I have suddenly had a brown recluse problem the past couple weeks. I made an appt with Terminix and Jake came out to inspect. On top of brown recluses he let me know that there were mouse droppings behind my washer and dryer. I was shocked! I also had ants starting to come into the kitchen just like every summer. He was able to give me a really good affordable monthly deal. Then Jim came out to spray and set sticky traps. He immediately hit it off with my husband because they’re both Cincinnati Reds fans. He was really nice and explained everything to me. I really appreciate them both! The ants were gone almost immediately. Fingers crossed on the spiders! A++++ service.

Donna C.

Belton, KY

we are not sure what happened with our service as for about 16 months, everything was fine. Our last service was Feb 15 of this year and by May, when no one had scheduled, we began to wonder if we should call. We received a text from someone named Lawrence, who supposedly is the manager of Franklin and Goodlettsville offices. The text said he would be servicing our home instead of our regular tech, Ellis. What happened to Ellis? He still works there...but maybe he got promoted or was doing other areas...who knows. On the day of service, we received another text from a different tech and immediately after this text, another text that said he was finished. Supposedly he got there at 11:29 and was finished at 11:29. My daughter was at home and no one came to the door. None of the cameras show any vehicle from Terminex servicing the property. I called the tech and left a message and he never called back. I called the office but you are sent to a corporate customer service number. I told them what had happened. They called the tech and he said he did service the address. I told them I could prove that he didn't. They agreed to have the manager of the local office call me. He didn't. I cancelled and asked for a refund since we have not received service in almost four months. The Goodlettsville office never contacted me to address these issues.

annette campbell

Belton, KY

Tommy is a very personable, thorough, and knowledgeable technician. I always know when he is schedule and when he is due to arrive for my service. He makes sure that all of my pest needs are met. He’s the best!

Krystal Morgan

Belton, KY

Would not recommend this company to anyone. We have had so many issues and broken promises. We cancelled all of our services due to the negligence of this company. I never like to leave bad reviews but I had have no choice. We have communicated and been told lie after lie. We had encapsulation done and when they came back out to check, they told us how bad the work was and that they couldn’t believe they had done the work so poorly. We have called and called and been told give us two weeks and on and on to now, we have called and gotten no communication. This is terrible customer service. And I will be calling to speak with someone higher until our issue is fixed. I will never use or recommend Terminix to anyone, not even my worst enemy.