Eliminate Pest in Nicholasville, KY

CJ Justice

Nicholasville, KY

The technician that came to our home( T.Mays) was highly professional and thorough in the work performed. Awesome to have somebody that explains what is taking place as well as he did. I would highly recommend both him and the company for all your needs in this area- both current and preventative.☆☆☆☆☆ Excellent

madison abney-cribbs

Nicholasville, KY

My technician Logan McCulley offered an outstanding job with the service I received. Logan had no problem answering any questions regarding any issues I had. Logan made sure he went the extra mile and made sure my home was taken care of and was safe at the end of the day!

Karl Pitzer

Nicholasville, KY

We have been customers of Terminix for 4 years. We have worked with Jimmy almost exclusively during that time and have been given excellent service every time. He is professional, extremely knowledgeable and very personable. We always request him and will continue to do so.

Melissa Beard

Nicholasville, KY

I have been a loyal customer for 16 years. I enjoy the service, most technicians including the one I now are honest, trustworthy, polite and good at what they do. Thank you to Devin my current tech, thank you Buford, know that we miss you (precious tech).

Spencer H.

Nicholasville, KY

Overpriced and extremely poor customer service in terms of timeliness and communication. I used them for pest exclusion in my home 8 months ago and parts of...

Cliff Smith

Nicholasville, KY

I met Mr. Tracy Laffoon after my work shift today, he had went out of his way to meet me at my residence, and explained what we should see if I was termite free. Short version of a long story, what was discovered, was exactly what he had explained and I feel very confident in his experience and knowledge of his field. Professionalism at its finest.

Sally Scott

Nicholasville, KY

Hesitated using Terminix because it wasn’t so great where we lived in TN. When I realized it was a franchise I decided to give it a shot. Our experience has been great. Devan our technician truly goes above and beyond when he does the treatments and follow ups. We have the wildlife exclusion also and they keep me up to date on the inspections. I highly recommend them

Tiffany Lemon

Nicholasville, KY

We’ve been Terminix customers for over 15 years in 3 different states and the KY technicians have been the best! Devin has been extremely attentive, helpful and kind. Any time I’ve had an issue he has been quick to respond and to resolve it. Thanks, Devin, for your hard work and commitment to wonderful customer service!

beverly stocker

Nicholasville, KY

Devin is such a considerate and respectful young man. He always did excellent work for us and would always listen if we had questions or concerns. He is VERY good at his job!!!

Katie Greaves

Nicholasville, KY

**Updated to add: I emailed the requested info to Terminix weeks ago. And no surprise, I haven’t heard a thing in return! Still being scammed 🤷🏼‍♀️** It feels like I’ve been scammed. I was quoted an unbelievable price to have my attic and crawl space cleared and patched up to prevent mice. I needed it done, so I agreed. They arrived as scheduled, and removed the insulation etc. They left without a word, never to be seen or heard from again. Robert, the inspector, told me they would do a thorough patch up of any holes or entry points for mice. This was never done. He also said they would patch up any tears in the screens on the crawl space. He also said the technicians would leave me traps to ensure that there were no mice in the attic or crawl space. And that mice would not be able to enter because of how thoroughly they would seal all entries inside and out. So I wait and wait, and no one ever comes back. I call. I email. I fill out a survey. I even text Robert begging for someone to contact me so the job can be completed. After about a month of no one answering me, I randomly hear from a technician named Jimmy. He assured me this was not in fact a scam, and that the instructions to repair and patch things “were never assigned”. He made it seem like this was an easy fix. He stopped by and assessed the situation, and said he’d be back in 3 days with replacement screens for my crawl space, and the necessary supplies to patch up any entry points. Just as I suspected…I’ve never heard or seen anyone since that day. My service was done 2 1/2 months ago, and I’m paying for it. And yet the job was never completed. I’m essentially paying 9k to have mice coming in and out freely in a nice clean attic and crawl space, since their points of entry were never sealed. To this day, I still have not reached a real person or anyone who has followed up. At this point, the entire service likely needs to be repeated since I’m sure the problem wasn’t ever resolved. Extremely poor communication (none at all, actually), poor services rendered, contract has not been honored, and no one seems to care. Yet I’m still making payments on this half incomplete service. Can someone from terminix actually contact me? This is completely unacceptable and unprofessional. I would not recommend this company to anyone who actually needs pest control services.