Eliminate Pest in Big Pool, MD

Annie McNeill

Big Pool, MD

I feel I was over charged for the service I received with the representative who did the home inspection quote. They cover a little bit of holes, charged me $400 and went on their way. I used to see signs of mice all on my dryer, that has changed. The biggest problem is in the kitchen and the activity is the same. Two technicians that came out were good in completing their work. Waiting for the tech to come back for his two weeks follow up and it’s going on almost 3 weeks. Will see what have with those little critters who are invading my home. I am updating my review today. Service is a-okay . They will continue to come back when you have problems. Maybe I underestimated the company. Customer service on phone is helpful.

BGOODE Goode

Big Pool, MD

First, they honored the special promotion price with no issues or raised the cost after the initial inspection. By the way, the inspector Mike Ford was a wealth of knowledge and shared vital tips to help with some of the more immediate problems right away. Next, the service Technician Charles was all over it. He came in to first assess the situation and began to take a calculated approach that I feel will help to resolve this matter pretty quickly. Terminix has been on the ball

Rebecca Figueroa

Big Pool, MD

Team Terminix! Exceptional. The young men were gracious and respectful. They inspected my home with diligence. They allowed time to hear my concerns and answered all of my questions. Both the installation in the attic and pest control where handled effectively. Mr. Michael Gunter's (Pest Control Technician) professionalism, kindness and attention to detail is an asset to this field of work. I highly recommend this team! Thank you gentlemen.

Alejandro Medina

Big Pool, MD

I hired this company because I had a problem with cockroach tech came to the house late twice spray something around and leave in less than 10min? The second visit I was not home again shows up late I explain that he supposed to be here early he goes “ I hit you up during this week “ proceeds to send a complete job message? They hired unprepared people to do this job terrible experience.

Doug Ouzzy

Big Pool, MD

Sean Richardson was prompt, thorough, respectful of our home, and very affable. He did a GREAT job inspecting our interior 2x4 wall, scraped off old dry mud tunnels and sprayed the wood carefully. We felt much better after Sean's visit. THANK YOU Sean Doug O

Katie Doukas

Big Pool, MD

Terminix, and specifically Maurice, has been doing a great job for us for years! I love that we always have the same technician, because now he knows all the issues my property has at different times of the year. He addresses them quickly, is easy to talk to, very knowledgeable, and always tells me that if anything comes up between my scheduled appointments to just let him know and he can come back! He does such a great job, we have never needed him to!

Janet Sanford

Big Pool, MD

I have termite protection and mosquito/insect protection for my house. Thanks to the amazing Charles Lewis, who comes monthly to spray for bugs and mosquitos, I can now sit out on my patio and hang clothes out in the yard without being stung by hordes of mosquitos. I have tried lots of homemade mosquito repellants in the past, and none of them has ever worked as well as Charles with his stupendous spraying equipment. I have not detected any termite infestations either since the treatments were installed in March. Thanks Terminix for giving me peace of mind that my house and yard are protected by your quality products!

Gregory Loch

Big Pool, MD

We’ve struggled with a persistent mouse issue in our home for years, despite working with multiple pest control companies. None were able to resolve the problem, and we often dealt with missed appointments and incomplete inspections. That changed when Mike from Terminix arrived. His inspection was exceptionally thorough—both inside and outside the home—and he quickly identified a clear entry point that previous companies had overlooked. Mike developed a comprehensive treatment plan that included sanitizing affected areas, sealing all entry points, and strategically placing bait stations. The service was scheduled promptly for the next day. The technician arrived on time, was professional, and completed all tasks as outlined. My wife and I are extremely satisfied with Terminix. It’s only been two days since the treatment, but we haven’t seen or heard a single mouse. We’re optimistic that we’re finally on the path to a pest-free home.

Bloogaurdkazoo

Big Pool, MD

Highly recommend. Mr. Maurice Davenport is very knowledgeable, professional and caring Always take the time out to explain and answer questions. Great assess to your team.

Tieara Talley

Big Pool, MD

Sean my technician really took care of our problem promptly and efficiently. He really took the time to listen to our concerns, and help wherever we had the issues at. He even took care of our issues outside as well. Since signing up with terminix and having Sean as our tech our problem has really gotten under control. Terminix you have the best technician out there Sean!! I will definitely be continuing my service with Terminix. I really love the professionalism that Terminix exhibits. A text before the technician comes, a phone call before the tech comes to let us know he is on his way. When starting the service the first time Terminix sends the photo of who is coming to your home and their pic too. Along with their license number i really love that and makes me feel safe and secure so i can know who is coming to our home. Thanks Terminix