Eliminate Pest in Oscoda, MI

Michael Allen

Oscoda, MI

I called at 1am Thursday. They had someone out by 1pm Thursday to inspect. They had me scheduled for Monday. Crisis averted. Nerves calmed. They're definitely going to get a call if needed.

Tim Koury

Oscoda, MI

The operator who answers their phone and take your request was friendly, polite and listened to my request. The dates offered for the home visit initially to correct the problem of ants, was not going to work. She had me wait on the line while she contacted the Scheduling Supervisor and worked out a better date for me. I believe her name was Candy. She was very professional and I was treated the way you would expect to be treated and she solved my issue. This was nothing like how you are treated with other operators at other companies. Where you are treated to the game of ComCast Roulette. You take the time to explain the issues your having, only to be disconnected from the Philippines and transferred six times to other parts of the world. I wish Candy good luck and no we are not related.

Josh McConnell

Oscoda, MI

Terminix makes pest control easy. Their technicians are reliable and knowledgeable. Their customer service line is never a long hold either, making scheduling extra services convenient.

Katie Quinlivan

Oscoda, MI

Autumn is an amazing tech. She is always on time, gives notifications, checks in to see what is needed and is always VERY cautious about my kids, dogs and vegetable gardens. We always end up talking and joking for a few minutes each visit. Highly recommend the company based on her performance alone.

Tim Yates

Oscoda, MI

I'd give them 0 stars If I could, absolute clowns. I've had 2 missed appointments with no notification. The first time I was told that their website allows user to schedule appointments outside of their working hours and that's why no one ever showed up or called. The second time I booked while on the phone with a rep after the first missed appointment, the second appointment time came and went with no tech and no call. Again I called in and was informed my appointment had moved from 8 to 10 am to 12 to 2pm, with no notification or communication. My time is not limitless and is not yours to reschedule on a whim. Disrespectful and unprofessional beyond words, I understand sometimes appointments have to move but this is bad customer service.

Mel Woo

Oscoda, MI

My mom is in 60s needs service I have rescheduled for her 4x because of no shows they don't contact you an tell you nothing .... Just NO SHOWS this is very poor service. I call customer set a date an nobody comes this is ridiculous.

CHERYL VANWASSHNOVA

Oscoda, MI

Our service tech Diego takes excellent care of us. He addresses all concerns we may have.

Sylvia Stetz

Oscoda, MI

Everything was done professionally and with detailed explanations and results. I am super pleased with a very serious problem and the follow up that is scheduled to occur.

Vanessa Howe

Oscoda, MI

No more ants! We have been so happy working with Terminex. I highly recommend the regular scheduled services. We have not seen an ant is over a year and a half-- nice to have our house back from the 'invaders'!

Laura Kava

Oscoda, MI

From the initial phone call, to the consultation, and the execution; all staff members were very helpful, professional, friendly & timely. Every person we worked with from start to finish was an absolute pleasure. They turned a not so great situation into a very easy & comfortable experience.