Eliminate Pest in Mountain Lakes, NJ

Carla

Mountain Lakes, NJ

I'm absolutely appalled by this service. After being a customer for five years, I’m now facing a serious wasp infestation on my deck. When I first called for assistance, they scheduled a same-day appointment, but the technician never showed up, and I didn't even receive a courtesy call to explain. When I called back, I was told there were no available slots for the rest of the month! They claimed they would escalate my emergency and promised to reach out within 24-48 hours—no one ever did. I made several follow-up calls, only to be met with the same empty assurances and zero action. It's been a week now, and I’m left in the lurch with no response and no resolution. This is beyond ridiculous! I’m done with them and switching to Viking Pest Control. It’s infuriating that they’ve happily taken my money for years, but when I actually need help, they completely drop the ball. What a disgrace!

Daniel Korman

Mountain Lakes, NJ

William is amazing. He has been my technician for years. He is always on time, friendly and very courteous. We have had no issues since he has been with us and if anything does come up he is happy to come and take care of it.

David McCrink

Mountain Lakes, NJ

Uriah was outstanding, knowledgeable, professional and pleasant. Uriah found spots where mice could enter our garage. Highly recommend Uriah from Terminex!

Cori W.

Mountain Lakes, NJ

DO NOT USE TERMINIX -- Dishonest, Unresponsive, and a Total Waste of Time and Money We contacted Terminix in early July to resolve a serious bee/wasp issue...

Gayle C.

Mountain Lakes, NJ

Return request denied after several times asking. This has been terribly disappointing. Previously such a request was rapidly fulfilled by another...

jeffrey Loprete

Mountain Lakes, NJ

Very Good Service – Highly Recommend The technician was very knowledgeable and explained everything clearly, including the detailed report they provided after the service. They took care of our wasp problem efficiently and also laid down traps for occasional crickets and mice we’d seen around. Overall, the service was excellent. I’d definitely recommend Terminix to friends and neighbors

MeredithMaria Mallahan

Mountain Lakes, NJ

I highly recommend Terminix. I had another company come in that my landlord had paid for all the guy did was spray the beds and Obviously, it didn’t work. But after Terminix came after one treatment, I don’t see any And I’m not getting bit anymore. They did a very thorough job and they also come back for a second treatment and they give a guarantee. The technician explained everything very clearly. I’m Very happy with them it’s worth the price. Don’t waste your money going somewhere else. And the technician sent me photos of him spraying the house, so I knew the job was actually done. Thank you so much terminix!!!

sheetal andhare

Mountain Lakes, NJ

It has been a true pleasure working with our technician, William, over the past five years. His dedication to providing exceptional service, along with his attention to detail, truly stands out. William is always patient in addressing our questions and demonstrates excellent expertise in his field. We look forward to working with him for many more years. I wholeheartedly give him 5 stars for his professionalism and thoroughness.

Jeanny

Mountain Lakes, NJ

I recently used Terminix for pest control services and was very satisfied with the experience. The technician was professional, punctual, and explained everything clearly. The treatment was effective, and I noticed a significant reduction in pests soon after the service. Scheduling the appointment was easy, and the staff communicated well throughout the process. Overall, I feel confident in the quality and value of their service and would recommend Terminix to others looking for reliable pest control.

Meg O.

Mountain Lakes, NJ

Do not waste your time or money. Just stay away from Terminix. You will wait many days for the appointment, and on the day of the appointment, you will wait...