Eliminate Pest in West Islip, NY

nancy robison

West Islip, NY

Very very happy with my Terminex contract. Have had no issues with bugs since I started with them. My exterminator, Tony, is great. Very thorough and always available if I do need him in between treatments.

Michelle Mozes

West Islip, NY

Dvir is excellent! Besides the fact that he is exceptional at treating our house and keeping it pest free all year, he is personable and efficient. A true professional. Thank you for your incredible work!

Nina Zito

West Islip, NY

I NEVER leave reviews but I feel it is my due diligence to the rest of my community to state that Terminix is one of the WORST companies I have ever had the DISPLEASURE in working with. Please do not give them your business as they are incredibly unorganized and will only cause you to waste your money and time. For example, there is a main number, a local branch and a number for the local exterminator himself. 3 numbers in total and none of them talk to each other. So when dealing with pests in the house (which is stressful enough), I would call the local branch, make an appointment for a spray and no one would show up. I would then call the main branch to complain and they would not even have a record of my account existing. I would then call the local exterminator and he would tell us that he did not know anything about the appointment. Dealing with Terminix has been more painful than dealing with any bug out there. Do not let their nice service reps fool you, they do not communicate with one another and you will find yourselves like me; paying monthly for an exterminator who you can't even get to come over and do their job. I do not understand how they have gotten amazing reviews.

randy fiore

West Islip, NY

Great services from the office and field tech with Roberto. I remember talking to Christian and Navalina i believe her name was but not 100% on that.The communication was professional and excellent. Roberto was detailed with what was needed to be done and took care of it 👍👍🆙️

Dawn C.

West Islip, NY

worst customer service and wont fulfill the job . paid 2000 and then they just stopped coming kept calling and finally was told contract is up ... so they...

Elana Lynch

West Islip, NY

Our service tech is Alex and he’s always a pleasure to work with. Very personable, always gives us a heads up the day before he comes and checks in to see if we have any trouble spots. He always follows up afterwards and reviews anything he finds (or doesn’t find!) and makes sure to close all the gates behind him. And those of us with animals know how important that can be! There were a few times over the summer we had some Yellowjacket hives that needed immediate intervention. I was able to call and Alex came that same day to handle it. He then followed up with us directly the following day. Truly unbelievable service. Thank you Alex!

Mike Torres

West Islip, NY

Alex from Terminix is a fantastic person to work with. We keep our relationship with this company bc of him. He provides excellent quality of work, is always considerate and on time, and we enjoy our conversations & interactions with him. They keep us pest free and we recommend working with Alex specifically. Very happy with his service.

Barbara Hartstein

West Islip, NY

Our service man, Dvir has only given us the most professional service. He texts the day before his arrival. And then calls when he is on his way. His service in our home has always been thorough. He is a gentleman and always willing to go the extra mile for whatever we may need

Cara Neidecker

West Islip, NY

This is the best service I have purchased for my home. Great price and customer service. My tech Dvir, is professional, responsive and always has a smile. I can definitely sleep better at night knowing I have them in my corner and a phone call away!

A J

West Islip, NY

Horrible service!!!! Stay away! They are quick to come and sign a contract. After that you will have to beg them to provide the service you’re paying for. They sent me two texts on different occasions asking me to rate the service the technicians never provided. The appointments were made but the exterminator never showed up they are getting paid without doing their job. I called corporate office and nothing was resolved. They give me the run around said they would contact the office in Staten Island. I am still waiting for a call to reschedule. I was given phone numbers by cooperate office I called the numbers but no one never answers I leave messages and they don’t call me back. However, if you’re one day late with the payment they are harassing you. Stay away!!! You are better off finding a local small business and deal with them. I am waiting to end my contract. When I told them I was going to end my contract they threatened me with removing the bait they set for termites.