Eliminate Pest in Genoa, OH

Linda

Genoa, OH

Lied about helping get rid of the problem. After the inspection, the gentleman said they would come in for as many applications as needed to resolve the issue, even coming in multiple days each week until the issue is gone. It was a lie. They came by once (5 days after the inspection, which was far too long to wait) and refuse to come back for another TWO WEEKS! Very very unprofessional and misleading. Horrible business. >:/

Robert Heatley

Genoa, OH

My mother had an appointment today with Terminix between 8:00 AM -12:00 PM, but they canceled, due to rain, without even telling her. Not even raining. They keep rescheduling appointment after appointment and it's trying my patience because this kind of performance is unacceptable and inexcusable. She waited patiently for them. A new appointment was rescheduled for tomorrow between 12:15 PM - 5:00 PM, so a technician better arrive as scheduled this time.

Holly Neely

Genoa, OH

I had an initial appointment for a technician to come to my property and provide an estimate for a groundhog problem on June 18, 2025. I was supposed to receive a call when the technician was on the way - my appointment window was 9:00 am - 10:30 am. After not hearing from anyone by 10:45 am, I called Terminix. I was told that the office was going to get in touch with the technician and he would call me back. No one ever showed up to my property and to this day, Terminix never called me back.

Aaron M.

Genoa, OH

Don't use them for critters! I had a chipmunk issue where they'd gotten in my crawl space, floors, under my bathtubs, and in my walls. Terminix got out to...

matt hackett

Genoa, OH

I had a young man stop by my house over the weekend and asked if I would be interested in getting a quote to have Terminix spray the perimeter of my house for ants, spiders and rodents. He initially told me that it was going to cost around $120 for the treatment. I told him that I would have to talk it over with my wife. To make a long story short, he said that he could treat the perimeter for $68. well fast forward a few days, I just checked my bank account and Terminix charged me $117.45. So, if you like unpleasant surprises, use Terminix, but if not, I would stay away from this company. Update: I emailed Terminix in Maumee, Ohio on Wednesday (2 hours after they responded to my review). It is now Friday and I still have not received any kind of communication from anybody at Terminix. I will give them until 5:00pm today6/6/2025 until I start blogging, reporting them to the BBB post about them on social media etcetera. I have the ability to destroy this small business. I hope that they do what is right.

m. whby.

Genoa, OH

The service was excellent - Definitely Five Stars. Your employee, Chris Caduto is without a doubt the best technician this company has. He is completely professional, knowledgeable, and thorough. I have dealt with many TERMINIX service techs over the years (15+) and none of them come close to him in terms of customer service. Hopefully, you give awards and bonuses to your outstanding employees, because he is definitely deserving!

lessie cochran

Genoa, OH

Gentleman knocked on my door to say he was going to start my lawn treatment. After doing so, he knocked again to tell me he was finished. I truly appreciated his positive manner and his kind responses to my questions.

Jarrett Cousino

Genoa, OH

My terminix worker was Mr. Bollinger and he was outstanding. One of the nicest and caring people I have ever met and would love for him to come out everytime I call terminix thank you guys again for getting me free of my insect problem

kyle johnson

Genoa, OH

Dylan was AMAZING!! He was very knowledgeable and professional! I am so happy with my service, I would definitely recommend them! Thank God all the bugs are gone!

Margaret Mason

Genoa, OH

Ed Bollinger is very courteous and also respectful of the property he tends to. You can tell he enjoys his work by the way ha addresses any areas of concern. He also has a super attitude.. just a really great service provider!