Eliminate Pest in Roan Mountain, TN

Airen S.

Roan Mountain, TN

If I could give negative stars, I would. They came out and did an inspection on our property and then said they can't even do what we needed them to do (We...

Jenni James

Roan Mountain, TN

A Terminix driver parked his company truck across my private driveway, blocking me from leaving my own home. When I called with the truck number, I was told it would take “24–48 hours” to even identify the driver—despite every truck being GPS tracked. If a company can’t manage accountability for its own employees in real time, I will never trust them with my property.

Ben Underwood

Roan Mountain, TN

Had a hornets nest and they were getting inside the house. Brian Archer came the day I text him, before my scheduled appointment. He went above and beyond to make sure my family was safe.

Kevin Desalle

Roan Mountain, TN

Brian always does a great job and is very thorough. He always sends us appointment reminders to keep us in the loop and has very responsive follow up. He is one of the best techs we have had.

David Yarberry Jr.

Roan Mountain, TN

Service was scheduled but did not happen. Call Center gave me the run around. I took off work and they rescheduled without my knowledge or consent. Then, work requested was not completed during the rescheduled service and multiple messages have been left with the Johnson City Tn branch but they will not contact me. If this type of service continues, I will have to look elsewhere for service.

David Thomas

Roan Mountain, TN

Brian is very professional and does an excellent job. He is very responsive and explains things in great detail. I’m very pleased and thankful to have Brian performing our service.

Dan LeMay

Roan Mountain, TN

Moses Chapman did my quarterly service recently. We had a few spider & millipedes around lately. Moses sprayed everywhere I asked. He was professional, courteous, & did a great job.

Lori Sullivan

Roan Mountain, TN

Well, the tech came, he left, and we have yet to see him again!!! He was to return 2 weeks after the first treatment and that was over a month ago. Plus we have more bugs than we had before!! We will need to call someone else as Terminex is NOT dependable!!!

Tina Ford

Roan Mountain, TN

I have Brian as my exterminator. Extremely knowledgeable. Always polite and pleasant. And got rid of my roach infection quickly and gave me peace of mind. Very impressed

Sandy Keller

Roan Mountain, TN

Brian Birch is by far the best service technician I have ever had. He takes his time each quarter to make sure any unwanted pests are taken care of. I never have to worry when Brian has treated the areas around my home. As long as he remains my tech, I'll remain a Terminix customer! 10 stars to Brian!