Eliminate Pest in Smyrna, TN

Todd Wells

Smyrna, TN

She was very Acceptable and very detailed looking forward to her coming back in 2 weeks As again excellent service ! Lindsey was very professional in every step and keep us informed on what was going on. If we ever need service again we hope Lindsey is our professional service person. I go beyond the 5 star 🌟 and give her at least A BIG 10 plus .THANKS LINDSEY for all you did for us. I hope other service representatives will follow in your footsteps and do a extra great job. Thank you again.

Joshua Fogleman

Smyrna, TN

I leave my experience as clearly as i can. Sales person was a pleasure to work with, low pressure and not pushy. The issues arose once it came time to have the work done. The start of the work was pushed back a day due to another job going over, no big deal. I was in no rush. However, on the second day, the work was started and not completed on my house, Again no big deal, things happen. The issue here was the pile of trash and insulation debris that was left in my back yard. I have 2 dogs and simply cant leave any pile of anything without them getting into it. The work on my house was then to be delayed so the technicians could go to a training course for corporate and my project was put off in favor of "training" customer homes. The main issue arose when I found out that they had no intention of doing a major part of my crawlspace underneath a add-on to the house. There was never any explanation of this beforehand and had I known they never intended on doing it, I would have never hired them. The manager had no options to choose from other than "sorry", and wanted to charge me for an incomplete job. I have not been charged, but I am now left with a mess in my backyard, a completely bare dirt crawl space, and a massive headache of where to go from here. This all happened while "corporate" was in town. Leave the pest control to them, but I'd suggest finding a proper foundation repair company to do any of the crawl space work.

Teri Hembree

Smyrna, TN

Sarah is the best! We couldn’t be happier with our service. Sarah is always prompt, friendly, professional and courteous and gets the job done! Thank you Terminex for hiring a stellar employee! We feel so fortunate to be on her route! If I could give Sarah 10 stars, I certainly would!

Ellen Williams

Smyrna, TN

We always have had great experiences with Terminix. Today, Lindsay continued with that trend. She was professional, courteous, went out of her way to get the job done and had excellent communication of both her plans and the results. Thank you!

D. N. Ling

Smyrna, TN

Terminix: Never Hire Them for Crawl Space Drain Installation Be Aware, never trust Terminix to install drains in your crawl space. And as poorly as this was done, makes me question the insect treatment side as well. The inspector fast talked my 90 year-old mother into paying them to install a sump pump and drainage system in her crawl space, which had been encapsulated. They did a horrible job and now it will cost even more to repair their poor work. The issues include: 1. drainage system does not have enough slope, so water will collect in the drain tubes 2. sump pump basin not deep enough for the drains to properly drain into it 3. destroyed the existing vapor barrier 4. installed a new outlet for the sump pump that is not GFI protected They refused to come back and fix their mistakes. We now must hire a professional crawl space contractor to fix these issues. Included are several photos of how they left the crawl space. 8/26/24 UPDATE... I tried to send an email to the address in the Terminix response. Like everything else with them, the response failed to go thru because "the server is misconfigured". Never trust this company!

Shena Wilder

Smyrna, TN

Sarah is the best!!!! Efficient, quality, honest, follows through with everything she says she is going to do. Follows all company and EPA policy.... We love our Sarah.... oh, and our dogs love her too. ❤️

Karie P

Smyrna, TN

Sarah is my girl! She is very personable and makes me feel valued not just as a client but as a person. She takes time to get to know you and your family and I think that’s what makes our experience with the company so great. I can text her for help anytime and she’s always there to save the day! I absolutely love her and you should too. I’m certain she is the best tech you have employed.

Danielle Arbuthnot

Smyrna, TN

Sarah is the absolute best! She always goes above and beyond for us and our home, and takes her time to explain things or show me potential issues. She’s also very punctual and professional! She’s the only tech we trust with the care of our yard for our daughter and 3 dogs!

Amy Hunter

Smyrna, TN

My technician Sarah is hands down one of the best in the business,she's prompt, professional and always a friendly smile, and good attitude when she comes to handle any pest needs I've had. She's a heck of a hard worker and she ain't satisfied till your needs to rid of pests are solved. She's your technician for top notch needs and service. Not only has she been my technician, but we've now developed a friendship, I consider her a dear friend. She's the best in the business,I recommend her service to anyone with pest control needs. She's a one of a kind

Ted M

Smyrna, TN

Awesome! Owner was great. Area was nice. He accomadated our mischievous miniture Schnauzer and made him feel comfortable in his new surroundings. Do highly recommend.