Eliminate Pest in Beaumont, TX

Dawn Payne

Beaumont, TX

Warren Rogers is very thorough everytime he comes to treat our home. We have never had to call Warren out after he treats our home/exterior...he does it right the first time...

Joe Budd

Beaumont, TX

Always a great job!! Kevin, our technician, very professional, easy to work with and a very nice person!! He is on time and completes his work in a timely manner!! Thanks Terminex!!!

Kate Vela

Beaumont, TX

I Cancelled my membership months ago and still got a bill and the customer service rep said they have no record of my cancellation and if I don’t pay I’ll be sent to collections. They must use water to spray because I still had the same issues as before and they came TWICE . Then I wanted someone to come out and look at noise in the attic, the lady found a small amount of rodent feces and said it was urgent to start treatment immediately due to us having a baby and the price to add traps and add insulation would be 4,000$ and I had two weeks to agree before it got “ so bad and dangerous to the babies health” that the price would jump from 4k to 7k if not taken care of in 2 weeks. So I agreed out of anxiety but was able to think things through once she left and Texted the rep on her personal phone number she gave and once I said I want to cancel she never responded. Got a second and THIRD opinion and was told there was no rush and using regular bait would do the trick and it DID. Terminix must work off of commission using scare tactics trying to have us agree to a 4k job that I got done for 275$ from another highly reputable company. DO NOT USE TERMINIX. SCAMS AND CROOKS.

Chelsea Grant

Beaumont, TX

5 star review for our amazing technician! Justin is always very thorough with his job and is always communicative and helpful when it comes to concerns we have. He does an amazing job and is always very respectful and polite.. He truly goes above and beyond to make sure we as the customer are more than satisfied and I appreciate his hard work so much!

Nikki K

Beaumont, TX

SCAM! SCAM! SCAM! Do not use. The email and response is just that they will not respond to talk to you! Started services in August. The technician had to come back every single week because there was no change to the pest issues. Had a yellow jacket nest knocked down, he swore he removed it and sprayed it. Yet they’ve multiplied and now live on my porch. “Sprayed for spiders” -I have an actively healing brown recluse bite from 3 days after they “sprayed” Contacted them over and over about the recurring issues that never improved. Said they would have a manager call me which never happened. Refused to refund their services saying since they came out they can’t. Even though they never resolved the issues and their services are “guaranteed”. How do I know they’re the problem? Had a local pest control come out after this review, and after one single spray- zero issues everything is gone.

Tyler Eaves

Beaumont, TX

Mr Rodney McGowan was very knowledgeable and helpful during his service. He provided us with a detailed list of the various types of termites and other pests. He was very quick with his work and got rid of the pests as within the time frame he explained. Very happy choosing terminix as my pest control service. Very professional

rayford taylor

Beaumont, TX

Absolutely the worst communication skills. One you make your payment and schedule with them all communications basically stop and you are at their mercy as to when they will show up. You have no idea when they will show up. I tried calling and texting. CRICKETS. I called them and never get anyone in the local office. You get the call center and they say they don't schedule any specific time that they schedule in four hour windows so you might have to wait up to four hours for someone to show up. When I called the second time the lady said that it could be a minimum of two hours and up to four. Don't waste your time on them because they waste your time.

Michelle Burdette

Beaumont, TX

Great service, arrived on time and completed in a timely manner. Glad we got our inspection when we did. Eliana is sweet & very knowledgeable. We avoided a potential disaster . A crew came the follow at to disinfect and spray the insulation in the attic. Peace of mind!

Yad HF

Beaumont, TX

I would wholeheartedly tell you to run! Don’t do business with them. They lie lie lie and will make it extremely difficult to cancel! I didn’t break my contract and waited as they said and I still got charged for renewal! This review is not based on the local branch or the exterminator. If you hire them you’ll never see the sales rep again and all your calls, interactions are with their national call center. They do have the local manager call you if you have a complaint but there’s a lot of apologies and attempts to make things right but no actual solutions. My last conversation with one of their reps was that I would get credited for their mistake on charging me for a renewal since I canceled on time.

AD Salinas

Beaumont, TX

We were having a problem with roaches, Terminix came out a few times with no results whatsoever; Saturday 6/30 was the last time they “treated” our house; we were asked to empty all the kitchen cabinets and were told we would need to leave the house for a few hours afterwards, we thought they were going to fog or something; they didn’t, the technician showed up and sprayed what I’m assuming was the same thing she had sprayed before, she was in and out of the house in less than 5 minutes; before she left she said that their inspector would be there in about an hour, we again, assumed that she was coming to check on the issue we were having. The inspector showed up and asked about the attic, my husband showed her the entrance to it thinking that she was looking for the root of the problem, not at all! She finished her “inspection” in about 2 minutes and came all flustered saying that we had a rat infestation in the attic, the insulation was destroyed because of their nesting, that we were getting sick from breathing in all the contaminated air and that we had less than 2 weeks to remediate it before it was too late; she kept on talking about how bad our rat infestation was, and how lucky we were that they had an opening on July 9th to come and treat, replace the insulation and basically save our rear ends, all for a bit over 7k! But no worries, she offered us low payments for only 60 months! She was sooo pushy, called her manager when she saw we were not buying it and had him give us a 1,000 discount because they were “trying to help us”;she said that we needed to sign the contract to secure the spot on July 9th but that we had 3 days to cancel. My husband signed it just basically to get her out of the house. I contacted Fidelity, David came to the house on Tuesday 7/2; he treated for the roach problem (they are gone, by the way) and we asked him to go in the attic and do a through inspection; he didn’t find any rats, traces of rats or any damage to the insulation, he actually found the bait boxes that the previous owner had placed up there. So disappointing that a company would try to do this and we are wondering how many times they have done this before; of course we canceled the contract my husband signed along with the service contract we had for routine services.