Eliminate Pest in Telferner, TX

Karen Center

Telferner, TX

Horrific. I am a single mom and Kindergarten teacher scammed and misled by this Corpus Christi Terminix . DO NOT TRUST THEM! Patrick C. the salesman was untruthful with me. He told me if I paid a large up front sum (which I did ) that the total would not be bad and ultimately I’d be paying around $1,500.00 for the entire treatment. I just got a bill from a credit finance company for the monthly amount of @100.00 (which was correct) but the entire amount Im responsible for is over $3,500.00. As if that weren’t bad enough Michael M. came to do the treatment and FORGOT TO TREAT THE ENTIRE INSIDE OF MY HOUSE. The only reason I know this as a layperson is because a rep from ABC Pest Control came by and took a look noticing absolutely nothing had been drilled or treated inside my house. So only the outside was treated!!!!! I had an active infestation in the carton. I called Terminix to inquire what had happened. Michael M came back to treat the inside and said “I forgot”. WHAT THE HELL? I have never felt so taken advantage of being a single woman. STAY AWAY. I know now why Terminix is being sued. ABC saved me. I now use ABC for everything and have been thrilled. Use ABC for all your needs. They are much more reputable and honest!!!!

Karen K.

Telferner, TX

Horrific experience. Cannot stress enough to stay away from these people. Patrick Cerny was the salesperson. He was nice but made me believe after the...

Leann Minners

Telferner, TX

For the life of me I CANNOT get ahold of a local Corpus Christi Terminix person. Well, other than a phone call the day before they plan to come out, which rarely works with my schedule. There is ABSOLUTELY NO TIME to prepare a schedule in advance. This has been going on for years with no one that can figure out a solution. Most recent experience was a phone call the day before. Which did not work with my schedule. Guess what? I had to go to work. I asked that the local scheduler call me to reschedule, to no avail. I then called the 1800 number who asked for dates that worked for me. I received a text that I got scheduled at a later date that DID NOT work. After going back and forth we set an appointment for today between 8-10 am. I called the 1800 number again this morning at 8 to confirm appointment before I waited around and guess what? My appointment was changed to Friday. WITH NO NOTIFICATION OF THE CANCELLATION AND RESCHEDULED APPOINTMENT TIME. ABSOLUTELY ZERO consideration for customer’s time. Why do you stay with them you ask….well we spent an arm and a leg for termite baiting system and if we don’t continue with their service we lose any protection if they do find active termites. Ugh!! Soooo very frustrating. I have no confidence this review will resolve our issues but wanted to give others my experience so you can avoid our situation. Do not sign up with Terminix unless you stay home 24/7 with nothing else to do but wait for the day before phone call. I will update if someone local reaches out to resolve our issue. UPDATE: I was contacted by our local Terminix office. Don, the branch manager, listened to our frustrations with patience and a desire to make things right. He scheduled the service manager, Joseph, to come out for our service. Joseph was very kind and willing to listen to our issues. We were extremely happy with our local office’s concern for our issues and their assistance to help us with future scheduling but corporate needs to fix the root cause of the scheduling problems. Until then, our local branch will continue to struggle with these scheduling issues. Thank you again Don and Joseph for working to help us.

Beth Lynch

Telferner, TX

I always have a great experience with Terminix Pest Control. My technician provides great service and is very knowledgeable. He also provides great communication regarding his appointments and arrival time. I have never had any issues!

Richard Garcia

Telferner, TX

Just want to acknowledge that Angela my representative from Terminix is absolutely amazing. She is courteous and always attentive to my request and for that I'm very appreciative.

Brenda Flores

Telferner, TX

Ryan came today to address our ants. He was very thorough and made sure he explained what he was gonna do! I recommend Terminex!

Erin Vaughn

Telferner, TX

So thankful for our tech, Esai for his outstanding work. EVERY TIME! Each visit he is so kind, friendly, knowledgeable and really takes every concern seriously. His above and beyond attitude, attention to detail, and patience with my many questions is unmatched and extremely appreciated. He takes the time to explain the plan before each treatment and shares the summary after incase I have any further questions or concerns. I will recommend him again, and again, and AGAIN.

Bernadette Siegel

Telferner, TX

Jeremy and Joseph did an excellent job! Not only did they get rid of the bugs in my house but they also explained the process the whole way through….from inspection to completion. Joseph made several follow-up visits to check my house. He even did some follow up work even though he didn’t see any signs of bug life after initial treatment but I had days earlier. Joseph is very knowledgeable, patient, and thorough in his job!

Shauna Elrod

Telferner, TX

Scheduled my first appointment online because I always heard good things about the company. Nobody ever showed up or contacted me to give me a status update. I called customer service to check what the status of my appt was and they said I had been rescheduled for the following day and I was scheduled for a service I hadn’t even requested. Needless to say, I cancelled and won’t be using them. Only giving it 1 star because the customer service rep, Melissa, was nice and helpful.

Paul R

Telferner, TX

Great experience with Terminix! Service was prompt, very thorough and our technician Chris was very friendly and explained everything he did with such ease. He went above and beyond to answer our questions and I would highly recommend Terminix for pest control and Chris Tamez as a pest control provider. Very impressed