Eliminate Pest in Pleasant Grove, UT

Jake Peterson

Pleasant Grove, UT

Ari is the man. We have had Terminix for years now after they absorbed one of the local companies we use to use with zero issues. Ari has been with us for about 3 years and has always been an awesome technician. He is very polite and asks the right questions every service. Always explains seasonal insect activity to look out for and advocates for a re-service if anything pops up after service. Truly a great tech. We get multiple companies offering pest services every year, but none of them have been able to compete with pricing and services offered by Ari and Terminix. Having a reputable company you can hold to account makes a big difference.

Sharee Lane

Pleasant Grove, UT

We remembered Daniel from three years ago. we specifically asked for him. He is so knowledgeable and professional and he shares his knowledge with you. People like Daniel are great asset to their employers. I recommended Terminix to the property manager and told him “be sure and have them ask for Daniel!

Gwen Evenstad

Pleasant Grove, UT

We have had Terminex service our home for insects and termites for several years. Within the last year they merged with another company. We recently discovered what looks like active termite activity. I've been trying to make an appointment for 2 days now. I've been place on hold and nobody ever picked up the call. I was told that our account has been migrated and there are hundreds of calls in the "Q"..... I finally got ahold of someone who promised a technician was call today. It's 5 pm and no call. I looked through my text messages and started calling random #'s. Finally I was able to get ahold of a technician directly who is coming out. He gets 5 stars. Terminex customer service gets 0-1 star. Frustrating !!! Super tempted to cancel our service but afraid we will have to start all over with the expensive upfront cost of termite treatment which was $$$$. Not a happy customer.

EVL BIRD

Pleasant Grove, UT

My technician Ed was and always is very communicative and always very thorough with everything that is needed and asked for. He is super nice and cool to talk to and he is always going above and beyond. Down to earth and easy going and great at what he does. He has helped me many times and hopefully many more in the future. I highly recommend him.

Dallin

Pleasant Grove, UT

We’ve been dealing with a rodent issue due to nearby construction, and Terminix has been a huge help. Jeremy, our technician, has been great—professional, thorough, and always takes the time to explain what he’s doing. I really appreciate how flexible they’ve been in working around my schedule. Highly recommend their services!

K Jo

Pleasant Grove, UT

Promises, no delivery. I have had quarterly service with terminix for years. Was working with them to have a follow up service visit and they are completely non responsive. The service tech (Carlos) just ghosted my tenants for a month. The call center can’t get the district manager to follow up on concerns. There is clearly no accountability in this organization and that is evident through my experience with their product. Avoid this company and look elsewhere if you want actual extermination services that you paid for and were promised to be completed.

Janiel Mecham

Pleasant Grove, UT

Jeramy has been to my home three times and each time has been consistent in his work ethics, in making sure that he explains what he is doing and in being considerate of all my needs . He is very courteous and works very hard to accomplish his tasks. I really appreciate his willingness to see that we are serviced in the best possible way. Thank you Jeramy

Shelly Nemelka

Pleasant Grove, UT

Jeremy Houghton has been taking care of our home for 4 years now. He always listens to my concerns and addresses them quickly and sufficiently. I'm so grateful for his expertise. We've been bombarded by mice, voles and gophers due to new home construction. He is helping us defend our investment in our yard. He goes above and beyond time and time again. Thank you.

Marian Brady

Pleasant Grove, UT

Overall I had a good experience. The pest control professional, Daniel Cummins, was amazing to work with. He not only treated the problem but made sure I knew what to expect and took the time to answer all of my questions. Only issues I had were trying to schedule follow up appointments. Daniel stepped in and helped with that as well.

Robert Austin

Pleasant Grove, UT

We had Daniel Cummins give us a second spray and inspection after a month of waiting. He was amazing, he was very direct and answered our questions. He let us know best practices for our issue and even informed us of how to handle general bug issues we are having with things like spiders. He was wonderful and efficient and I would highly recommend Daniel as a technician.