Anderson Pest Control

Anderson provides environmentally responsible pest control methods and top of the line customer service.

OUR RATING

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Our Review

Anderson Pest Control started offering its services to Illinois and Indiana residents in 1913. For the past century plus, Anderson has been focused on the most effective way to prevent and treat pests, all while protecting the environment around them. Anderson is a member of the Rentokil family, allowing them access to state-of-the-art technologies, while still providing the hometown service customers have come to know and expect. Anderson offers services for a wide variety of pests common in the Midwest.


OVERALL RATING: 4.5/5
RELIABILITY: 4/5
FEATURES & SERVICES: 4.5/5
CUSTOMER SERVICE & REVIEWS: 4/5
COST: 4.5/5

Reliability

More than a century in business is proof of the reliability of Anderson Pest Solutions. The company has built a solid reputation in Indiana and Illinois, although you will find multiple complaints online for appointments that never happened or calls that were never returned. Most technicians receive positive praise for their attention to detail and professionalism. You’ll also find most customers say the technicians are courteous and knowledgeable.

Reliability:

Pros

  • Technicians are reliable, knowledgeable and professional

Cons

  • Multiple complaints about missed appointments

Features & Services

Anderson Pest Solutions offers a wide variety of pest control services, but you will find other companies who cover more types of pests. The company is Quality Pro, Green Pro and EPA certified, meaning they consider environmental responsibility a top priority. Anderson is also a member of the Pesticide Environmental Stewardship Program. Few pest control companies have that designation. The membership means Anderson is committed to using the most innovative, environmentally friendly pest control treatments and methods available.

Anderson mainly services homes, but offers business pest control services as well. After a technician services your home you will receive documentation explaining what they did, what they found and what more may be needed.

Features & Services:

Pros

  • Quality Pro, Green Pro and EPA certified
  • Offers a year-round protection plan
  • Offers a pest control guarantee

Cons

  • May not treat as many pests as other companies

Here are some of the highlights of Anderson’s service offerings:

PestFree 365+

The PestFree 365+ Plan is a year-round program that protects your home and business from the more than 30 pests that emerge every year. You’ll receive regular preventative services and inspections three times a year, and unlimited service calls. You’ll also be given an annual termite inspection with the PestFree 365+ plan.
With this program, the same technician will visit your home each time, so that person can get to know you, your property and your problem.

Pest Control Guarantee

Anderson stands behind its services and promises to get rid of your pest problem. If you are not a satisfied customer, your Anderson technician will return to your property and re-treat it until the problem is taken care of.

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Customer Support & Reviews

For the most part, customers are happy with the services they receive and the technicians assigned to their home. You will find complaints about missed appointments, calls that were never returned or a treatment method that didn’t work. All the online complaints have a response from the company and an attempt to try to fix the situation.

Customer Support & Reviews:

Training and Effectiveness

Anderson lists the things it requires of its technicians on its website. You won’t find that with every pest control company. Before a technician is able to visit your home, they must be certified in the industry, undergo a background check, drug screening, and intensive training. They are also required to undergo monthly and annual training.
…their representatives are always pleasant and professional – and they always get the job done.
Laura

Google Review

The technician came out and took care of our bee infestation. He was professional, quick and obviously LOVED what he does! Great guy with a great sense of humor! He took care of the problem and even went into our crawl space to completely take care of the problem. Gave us piece of mind knowing the bees are gone!
Greg

Better Business Bureau Review


Cost

Pricing pest control services can be difficult without an inspection. Anderson does offer free quotes over the phone or by email. With some basic information from you, the company can give you a general idea of how much pest control services will cost. Technicians will perform free inspections for first time customers. The company is active on social media and offers special discounts or promotions periodically for those who follow them on those platforms.
You can also receive a discount on your services by referring a friend or family member who signs up with Anderson.

Cost:

Pros

  • Offers special discounts and promotions
  • Free quotes by email and phone

Cons

  • An initial inspection of your property must be done to get an accurate cost

Conclusion

Anderson Pest Control has maintained its dedication to customer service for more than 100 years. It promises satisfaction with its services, or technicians will return to your property and take care of the problem. Initial inspections are free and Anderson has a strong commitment to providing effective, environmentally responsible pest control solutions.

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