TruGreen is one of the largest lawn care companies in the country, and they aim to give customers a lawn they will love. Taking care of your lawn can help keep pests out of your yard and keep it healthier. Although they are known across the country as a top-ranking lawn care company, they actually started as a pest control company in the 1970s. Because of that, TruGreen is a strong competitor in the specialized area of pest control.
OVERALL RATING: 4.5/5
FEATURES & SERVICES: 4.5/5
CUSTOMER SERVICE & REVIEWS: 4.5/5
Features & Services
TruGreen, with their expertise in all thing’s lawn care, knows just what it takes to handle mosquito problems without killing all the plants. Because they are a long-standing lawn care service, they only offer mosquito control and defense treatments, making them specialized in that one area. In addition to general household and family coverage, TruGreen is a favorite for those wanting to entertain outdoors; book an appointment a few days before the party and everyone can rest easy knowing they’re covered from buzzing and bites.
- Promise product will eliminate mosquitoes in 24 hours
- Guarantee covers the need for more frequent re-treating than monthly
- Only service mosquito issues
- Will encourage you to try their lawn care services
TruGreen offers a mosquito-free guarantee after you have purchased their mosquito control service called Mosquito Defense. The formula TruGreen uses to eradicate mosquitoes only takes 24 hours to take care of the problem. The guarantee covers customers in that if they have any issues with biting mosquitoes between scheduled monthly visits, TruGreen will send a technician out to retreat the area.
TruGreen trained technicians and specialists use a specific and innovative mosquito control formula. They can find and target places where mosquitoes are most likely to make a home, including trees, shrubs, and mulched areas. They can also anticipate when and where nests will reside and hatch.
Once an assessment has been conducted, technicians will spray their repellent with specialized equipment to eradicate these pesky pests. Thankfully, rain does not affect the effectiveness of the treatment. All products are safe and comply with federal, state, and local regulations.
Technicians are TruExpert certified, which means they’ve gone through TruGreen’s specifically developed training and require annual recertification.
It’s easy to find TruGreen providers in your area
Search with your zip code to immediately find your closest pest control services
Customer Support & Reviews
Many customers of TruGreen have expressed just how happy they are with their service through various reviews online. Reviewers repeatedly mention how respectful technicians are, not to mention how knowledgeable they are and easy to work with. Most reviews you will find on TruGreen are regarding their lawn care service; for those who did review the company for their Mosquito service, the reviews were highly rated, and customers were delighted.
- Friendly professional technicians and call center workers
- Knowledgeable and informative
- A lawn care company with many reviews only about lawn services
Punctuality & Professionalism
TruGreen representatives, both in the office and in the field, are highly praised for their professional, knowledgeable, and friendly service. Some customers noted they stay with the service because of their technicians even though they have issues with billing and scheduling.
I have been a customer of Scotts/TruGreen for many years. I have stayed with this company because of their loyalty to customers me in general. I think the way your company treats me is the best I have been treated, I have questions I get answers, I asked to have the same tech do my applications because of the property line, it’s confusing and new techs every applications makes it hard. I have had Greg for the last year and I believe he is the best tech I have ever had. He understands my problems and keeps me informed to what I should do and when I should do it. He is very knowledgeable about my lawn.
Persistence and Effectiveness
Customers of Trugreen are pleased with their services and how well they work. Being a lawn care service first, many online reviews about effectiveness are about how well TruGreen takes care of the weeds and grass issues. With only a few reviews about the mosquito service, customers seemed pleased with how effective treatment is and the ease of getting a technician back out if the first treatment didn’t work.
Reviewers praise TruGreen for the quality of products used and the security they feel when working with TruGreen. Most customer reviews state that they have been loyal customers of TruGreen for over a decade and still love the service.
Our backyard is landscape and made for outdoor entertaining but with the start of spring we started to have issues with mosquitos. We tried sprays, candles, and bracelets but nothing really worked consistently. I saw a TruGreen advertisement on the Internet and decided to try TruGreen with a coupon offered. The office rep that took my info was cordial and very helpful. The sales rep that came and sprayed gave info re: the process and what to do if more assistance is needed.
For the first treatment of TruGreen’s Mosquito Control and Defense service, it is $39.95. You can then opt-in for the monthly service, which comes out to 6 treatments a year because they only treat during the season for mosquitoes. Their website does not offer insight into how much the monthly service costs without the purchase of a plan but from the research we did, we found a quote of $483.25 for a yard with an area of less than 5,000 square feet in Jacksonville, FL, and $464.70 in Tulsa, OK.
- Offers multi-month plans
- Monthly services include retreatments between if necessary
- Some customers felt pressured to take on lawn care services
- Pricing can vary based on location and size of yard