Eliminate Pest in Palo Alto, CA

Phillip K.

Palo Alto, CA

I requested an inspection online; they showed up on time but before I could describe the problem and what I needed, the tech informed me that he could not...

Julie Murphy

Palo Alto, CA

I have used Terminix for over 15 years at 3 different homes. They are reliable and have professional/ knowledgeable technicians. My parents have used Terminix for about 30 years and have always had good experiences too.

Farouk Rice

Palo Alto, CA

Scheduled a free consultation and our technician, Hector, was great. Super friendly, did a very thorough inspection, let us know how bad the problem was (our situation was minor, I didn't feel like he was overstating it or telling us the sky is falling), gave us some pointers and told me exactly what Terminix could do to solve the problem. Offered multiple products with different price ranges so we could choose the one that made the most sense for us. Highly recommend getting a consultation from Hector if you can.

Michael K.

Palo Alto, CA

Terminix provides services for different kinds of termites and rodent exclusion, borage-treated attic insulation, and other items (see website). Though...

howard taub

Palo Alto, CA

Randy does a thorough job of spraying for ants (my main problem) and letting me know if and whenever he sees any particular problems as he services my house. He was also very accommodating when I needed to change my appointment due to my traveling. I am very happy with the service and level of communication he provides.

Sandip G.

Palo Alto, CA

I would not recommend TERMINIX Bay Area to anyone. Stay away from this company as they hire sales supervisors to force you to sign up a Rodent exclusion...

Klaus Kutz

Palo Alto, CA

We had an excellent experience with William from Terminix on his follow up visit, checking on traps and setting up additional ones in our attic. He was punctual, very professional and friendly. We are satisfied with our choice of selecting Terminix.

Dan Gemignani

Palo Alto, CA

Service was scheduled and concluded without mishap. Technician was thoughtful and thorough. was attentive to detail and followed my instruction / Requests to the letter EX: my pets, Gates and areas of concern. Great Job...

Juan S.

Palo Alto, CA

If I can give them 0 reviews I would do it, the worst company that I ever hired, I hired TERMINIX to deal with my cockroaches infestation since they are a...

Mary Mackey

Palo Alto, CA

After twenty years, I have finally terminated Terminix. The local office in Pleasanton is impossible to contact. Instead, if you have a question or a problem, you are shunted to a central call center where you never talk to the same person twice. You can spend hours on the phone trying to remedy a simple problem and still not have it communicated properly to the Pleasanton office, or--I presume--to whatever your local office of Terminix is. For example, I took a day off work last Friday to wait for a Terminix employee to show up to deal with a fungus problem under my porch. He/she was a no-show. After long conversations with the central Terminx people (who did not allow me to speak to the Pleasanton office), I managed to determine that Terminix had scheduled the visit for the wrong date, mistakenly putting October 27 instead of September 27. They acknowledged their error and offered to reschedule, but from the central office, they could not confirm that the new date they had given me would work for the Pleasanton office which they said would "call me." The Pleasanton office never called. When I recontacted Terminix Central, I found that 1) They had never scheduled the new date 2) They still had someone coming to my house on the cancelled (and impossible) October 27th date. In other words, I had spent hours trying to deal with their mistake, and they had not managed to correct it. Stay away from Terminix. They are dysfunctional, non-responsive, and unreliable. Heaven help you if you have a problem. Terminix won't.