Eliminate Pest in Valencia, CA

Shakeh Deravanessian

Valencia, CA

Bottom of the beryl. One of the WORST companies to get for fumigation. Their sub contractor who tarped our house, broke over 15 Spanish tiles on our roof, broke our satellite dish, broke our security camera by side of the house and most of all damaged our brand new exterior paint by putting a dirty tarp and have blackened our exterior paint. ..... I had to call them on day 2 at 5:00 pm to come and open the vent so the gas would leave the house so for it to ventilate. They had forgotten about it!!! ........... Office management don't care, specially Hasani Thompson whom I have left several messages and has not returned our calls. .......... And we thought Terminix is a reputable company. It's one of the WORST as they don't care what their sub contractors do and damage and have zero customer service. They basically shrug their shoulders and walk away but they are very good in getting your money! Zero compensation for our damages. ............. Have never had a situation like this before. OUTRAGEOUS!!!

Coleen Morris

Valencia, CA

Having Terminix come out to our office building helps tremendously. I love that it's always the same technician. JJ is awesome. He always calls ahead to ensure it's a good time for me. And whenever I have concerns (ants in early summer), he listens and tries to give a solution. He's even gone out of his way to help when I called him for advise about ant taking over my kitchen at home. I can't imagine going with any other pest control company!

Dave C

Valencia, CA

I’ve been a customer of Terminix for several years now but the service has really declined. In the last 7 days, I’ve had 3 appointments with them, all of which were no shows. They don’t have the courtesy to communicate and it shows a lack of care for their customers. They hide behind a nationwide call center and there is absolutely no personalized service. The technicians keep changing and there is no continuity. There are plenty of other providers out there.

Bill Bremer

Valencia, CA

As usual, Hernan the technician arrived on time, was very personable and listened to all our concerns. He then addressed them, both inside and around our house. After he finished, the tech again came to our front door and enumerated each of the things he had done to address all our concerns.

Christine Norton

Valencia, CA

Terminix has provided great service at our home for many years. Appreciate the great communication about each service. The technician always listens to concerns we have and takes care of any problems. Highly recommend.

Thao Thien Tran

Valencia, CA

Arturo is the technician that treats my house. He is very nice and responsive. Whenever I reach out regarding an issue, he will respond right away and manage to come help me as soon as he can. I really appreciate his help! Thanks Arturo!

Jennifer Moss

Valencia, CA

Jaime was wonderful! He let me know when he arrived at my home and when he was done with the service, he called me to tell what he had done and his recommendations. He was very kind, professional, and knowledgeable!

P.T. 109 Tel

Valencia, CA

Andres is the technician that has been treating my condo We had an issue it being a shared building/units.. common walls..he created a plan that has been very effective. I've not seen any bugs in my home pass 6months. He's careful not to overdo it because of our pets. Told me his plan.. he's always on time.. very thorough.. Good person as well..👍🏽

Brian Woodruff

Valencia, CA

Augie ALWAYS does an excellent job. His attention to detail keeps us from having any issues at all. We are extremely pleased with the service. And, he has a great attitude too.

Jeff W

Valencia, CA

I’m have used Terminix Commercial for the last 6 years and have been completely satisfied with the service, communication, and prompt response the entire team. Our regular technician Jason is fantastic and completely professional with staff and customers. We have received the same professionalism in the few circumstances a replacement technician serviced my account.