Eliminate Pest in Suwanee, GA

Arthur Jackson

Suwanee, GA

Did an inspection and then called a day after to cancel any work performed. Rep was helpful to get my services cancelled. Great. A month later. A tech comes out and services the home and get a charge for the service. I cancelled everything a month prior. But still did a service without my authorization and charging me. Spoke to customer service and was told I cancelled but decided to keep the service? Why would I call to cancel and keep a service? Not right. Tech did a horrible job anyways. There’s still webs and spiders everywhere outside of the house but “dewebbed” everything on the report. Not happy

Perron Shoemaker

Suwanee, GA

Terminix completely lied about the services that they would provide, then left my yard and sidewalk a total disaster. Including cutting an electrical line in my yard causing my outdoor lights to not work. When I called to complain to the manager Darrell, he would not take any responsibility and literally hung up on me. No wonder they have a C-rating with the BBB. Stay away from Terminix. Use any other company.

Vicky Carroll

Suwanee, GA

Sam does a great job taking care of our house. He always checks to see if we have any specific needs and keeps of informed if what he does at each visit. He is very friendly, courteous and professional. He a wonderful addition to your team.

Paulo Eduardo D.

Suwanee, GA

They sent me an email that I could cancel my service up to 30 days before renewal and then 32 days before renewal they sent someone to do a new quarterly...

Jin Rhee

Suwanee, GA

We called Terminix due to rodent issues. Initially we were surprised by the cost but after signing up, we feel it was well worth the expense. Chris Wilson is our service person and he has been out here daily checking and reviewing with us daily about progress. He has been thorough in checking outside and indoor entry points. We highly recommend Chris Wilson with Terminix

Jalyn Cooper

Suwanee, GA

Please please do not go to this Terminix as the Duluth branch has been quite horrible . I have requested a call back from a manager since April from KEITH BERRY only to find out he declined the call back in May . How disturbing is it to know that you don’t call back your customers however when they want to cancel service .The sales reps are begging for you to stay which resulted in this review and customer complaint in the first place. I have talked to numerous agents and it wasn’t until JESSICA that I actually got some where . So for that I applaud you all . However the rep before her was very rude and I wouldn’t hire her to mow my lawn. Jason was a great technician until he NEVER checked my back yard which was apart of my contract. Just beware they do not call back , they do not provide the service suggested in your contract and lastly there managers are just as disrespectful as the agents . YOU WILL NEVER HAVE A CUSTOMER IN ME SO STOP SENDING ME ADS IN THE MAIL.

Pretty Safe

Suwanee, GA

Mr. Kelsey Baldwin is great! He makes our service incredibly smooth and easy. His positive energy is infectious. A great 5-star experience every single time!

Camelita M.

Suwanee, GA

They have the absolute worst customer service ever. When they are selling a product to you, they bait you in with the idea of follow up appointments if you...

Office Assist

Suwanee, GA

We've been using Terminix for pest control at our business for many years, they have exceeded our expectations. I can't say enough good things about Blake, our service technician. He's always punctual, professional, and incredibly knowledgeable. Blake takes the time to explain what he's doing and why, and he goes above and beyond to make sure our business is protected. You can tell he truly cares about his work and his customers. Thanks to Blake, we've had zero pest issues, and the peace of mind that brings is priceless. Highly recommend both Terminix and Blake!

Barbara Hickman

Suwanee, GA

I highly appreciate the excellent service provided by Samantha. She is consistently on time, professional, and polite in all interactions. Whether servicing our apartment community or our residence, Samantha is always accommodating and ensures the job is done efficiently and to a high standard. Her dedication and friendly attitude make her a pleasure to work with. I highly recommend her services.