Eliminate Pest in Captain Cook, HI

Kevin K.

Captain Cook, HI

The Local Terminix rep.is friendly and knowledgeable . Unfortunately they use a 3rd party pest service. I can understand getting behind and running into...

Ryen Cruz

Captain Cook, HI

If I could give zero stars, I would. Terminix Hawaii is hands-down the worst pest control company I have ever dealt with. Their customer service is a complete joke, their technicians are unreliable, and their treatment plans do not work. After MONTHS of dealing with these clowns, my pest problem is worse than when I started. I scheduled multiple appointments, and they either showed up late, rescheduled last-minute, or didn’t bother to show up at all with ZERO communication. Taking time off work for nothing? Thanks, Terminix. The salesperson promised a comprehensive pest treatment plan, regular follow-ups, and guaranteed results. What I got? Half-baked treatments, rushed appointments, and zero follow-up unless I called repeatedly to beg for someone to come back. I was overcharged for services that were never even completed. Trying to get a refund was like pulling teeth with the endless phone calls, being transferred around, and absolutely no accountability. Still no resolution to this day. When someone did show up, they barely inspected the property, sprayed around the edges like they were in a hurry to leave, and didn’t address any of the actual issues I raised. I’m pretty sure a can of Raid and a YouTube tutorial would’ve been more effective. Despite months of “treatment,” the pests are still here. Terminix made it abundantly clear they have no idea how to handle local infestations. Roaches, ants, centipedes are all still crawling around like nothing was ever done. Terminix Hawaii is a total waste of time, money, and patience. You’re better off hiring a local, reputable pest control company that actually cares about your home and your sanity. I regret ever signing that contract. Please learn from my mistake. DO NOT TRUST TERMINIX.

Paula Glass

Captain Cook, HI

We have Terminex spray around our house 4 times a year to keep roaches and centipedes (and any other creepy crawley thing) out, George (our Terminex Tech) is wonderful and does a great job spraying around the house, he answers all our questions and is always on time. We recommend the Terminex Company to anyone needing bug and/or termite treatment.

Vicki

Captain Cook, HI

Our experience was exceptional. Ant infestation treated not just in and around the house, but also adjoining hedges that were infested. We will be continuing our use of Terminix regularly.

Nancy Fowler

Captain Cook, HI

Kevin always does a fantastic job. If you have any questions, he's also very good at explaining. It's like how to keep bugs out.

Chris Brashear

Captain Cook, HI

I reached out to a number of local pest control companies and only Terminix’s guy was willing to go in my attic to inspect for termites. They were also able to squeeze my fumigation in the schedule only a few weeks out which was a lifesaver since the termites were winning at that point! Fumigation went well, I just recommend you mention any gas appliances you have and consider that the gas company won’t come to turn on gas until the day AFTER the tent is removed, so you may not have hot water as soon as the termite company releases the house to you.

John S.

Captain Cook, HI

Their prices are extremely high, even relative to other bids. Their estimates are about a dozen pages long filled with legal contractual terms. I have never...

jsa hawaii

Captain Cook, HI

On Oahu. So after Terminix told me to email them after a previous review, I did email and call. Its been 4 buisness days and no return call or email. Called again this morning and got hung up on. From a father of 5, with little time, tajwcot from me. Go else where besides Terminix. Salesman tried to add extra labor which equates to more $$ out of your pocket. Shop local.

Linda Nauman

Captain Cook, HI

George is my regular technician and he is friendly and thorough. I also appreciate the yearly termite inspection.

Donna Dee Hulse

Captain Cook, HI

I highly recommend Terminix! This worry free pest control system is great! I don't have to put up with the problems myself and if anything comes up between scheduled visits with Terminix, I just have to call them. Nice and worry free! Our scheduled technician, Winston is great! He is always prompt and comes to my house at the time that he tells me. He's very courteous and can answer any questions that I may have.