Eliminate Pest in Kapaau, HI

Bobby HartTown

Kapaau, HI

Appreciate being updated to new techniques in managing termite isssue. From explanation of the process to quoting, and scheduling and communicating throughout, our West Hawaii team was fantastic. Improvement would be to be able to see analytics of the temperature readings from the probes to verify the temperatures reached. Team was professional and pleasurable to work with. As a top Realtor in our area, and once we determine the treatment was indeed effective, we look forward to providing referrals to other our clients and colleagues.

D Oba

Kapaau, HI

I highly recommend and have recommended Terminix service. Our service tech Kevin is always thorough, efficient, and courteous.

Greg Porter

Kapaau, HI

What a great experience dealing With Fred the manager at Terminix in Kona Hawaii Very friendly and willing to help. His team is always on time, and are very friendly. I would definitely recommend Fred and his team at Terminix.

Anthony Varboncoeur

Kapaau, HI

The Terminix supervisor, Fred, went out of his way to schedule our house inspection that was required by escrow asap. He patiently took the time to answer all my questions concerning my plan. His customer support skills and interaction in these day and times was above reproach. The inspector he had come over, Andrew, was very respectable and an expert in his profession. He mentioned that the supervisor had to provide transportation and lodging expenses for him in order to get it done asap since the regular inspector would not be able to do for 2 weeks. On top of all that he gave me a discount. Amazing!

Lana Bradley

Kapaau, HI

I had the pleasure of working with Mark for termite treatment at my home, and I couldn’t be more satisfied with the service provided. From the very beginning, Mark demonstrated exceptional customer service skills. He was incredibly polite and courteous, taking the time to listen to my concerns and explain the entire treatment process thoroughly. His communication was outstanding; I appreciate knowing what to expect and feeling fully informed during the process. Mark is always respectful and considerate while working in my home. They ensured that the work area was kept clean and made sure to minimize any disruptions to my daily routine. Their professionalism and attention to detail were evident in every aspect of their work. Overall, their excellent communication, punctuality, and courteous demeanor made a potentially stressful situation much more manageable. I highly recommend Mark for anyone in need of termite treatment services. Thank you again for the exceptional service Mark with Kona Terminex!

Eclectic Elf

Kapaau, HI

Sadly the appt was short and service tech was filling in for other rep. So they fudged the work, left early, and I got charged for the total payment anyway.

Deborah Caruso

Kapaau, HI

Mark was very helpful. We got an education on the powder post beetles inhabiting our doors.

Raymond Scoufos

Kapaau, HI

Our technician George does a great job for us.

John Potts

Kapaau, HI

We had bed bugs in our condo rental and they tried four different times to rid the unit, without success. After the fourth failed try, we contacted another company who got rid of them and guaranteed their work. Read the fine print in your contract for bed bug removal....NO guarantee, but be wary of what they say verbally and what they print in the contract. In the fourth failed treatment they tried a different chemical they said would work and it didn't. We learned the hard way. They will not get our business again.

William F Mielcke

Kapaau, HI

Consistent professional service.