Eliminate Pest in Crystal Lake, IL

Noah Boardman

Crystal Lake, IL

Mark has visited our home a few times now to take care of our extermination needs as the seasons change. He’s always done a stellar job and we enjoy his company while he is here. Would highly recommend!

Sheryl Wyatt-Rocks

Crystal Lake, IL

Mark was very pleasant to work with. Explained what he was doing in detail. It was very quick and thorough.

J E

Crystal Lake, IL

Terrible customer service and do charge you when they shouldn’t. Their customer service agreed I should not of been charged but when escalate it, you do not hear back. I will never use again should’ve stuck to Orkin.

Adriano Bartolome

Crystal Lake, IL

Omar was great, very professional. In his hazmat suit, he made sure the hive was destroyed!

Rochelle Gonzales

Crystal Lake, IL

We had Mark from Terminix come to inspect our place. Terminix emailed with a time window of 8 am-5pm but Mark called to let us know when he was about 15 minutes away, which was helpful. He got right down to business when he arrived.

Lorie Giambarberee

Crystal Lake, IL

Rachael is absolutely wonderful. I feel it's rare that someone puts time and effort and is as thorough as she is. Very pleased with how she explained what she was doing, and helped us figure out the source of our problems.

christine miller

Crystal Lake, IL

Very efficient. Mark makes you feel like you are his only customer. Gets the job done. Very friendly and very, very knowledgeable. If I could give 10 of stars, plus I would I am very happy with my service

Christina Richter

Crystal Lake, IL

Mark from Terminex/Anderson Pest was in the neighborhood and reached out. I have a huge problem with ants,indoors and under an enclosed outside storage space, so I was thrilled‼️ My original appointment was days away but now taken care of!! Mark is the greatest! Professional, knowledgeable and so friendly‼️‼️ Mark gets my 5 stars ‼️‼️

David Finkelstein

Crystal Lake, IL

I’m giving these guys 1-star because 0 isn’t an option. We needed a termite inspection for the sale of our home, so I called Terminix. After going thru a series of phone prompts and transfers, I was finally connected to a call center. Told the person what I needed and she said April 30th was the earliest available opening (5-days later), so I told her to book it for me and gave her my information. She then said “I’ll send a note to the local branch office and they will contact you to confirm all of the details”. Next thing I know, it’s the afternoon of April 29th and I still haven’t heard anything, so I called back again. Same run around except 1 hour later I received a call from someone in the branch office. They had no appointment scheduled, but a helpful employee said he was free tomorrow to do it, but would need his manager’s approval. Called me back and said his manager (Zach or Brian?) wants someone else to do the inspection and they would contact me to schedule the visit within 1-2 days. It’s been 4-days and I still haven’t heard back from anyone! I finally called Bigfoot Pest Control and they took care of it without any problems. These guys are horrible when it comes to reliability, reminded me of the Seinfeld episode where they can take the reservation, but don’t know how to hold it.

Heather Ritter

Crystal Lake, IL

Lucky to have a regular service provider, Kim, who is AWESOME. She is so responsive and cares about her customers.