Eliminate Pest in Rockville, MD

Erika R.

Rockville, MD

the worse. do not trust them. they said i could cancel anytime and when i canceled on 4/29 the rep stated it was canceled just to find out that she is now...

Dianne S.

Rockville, MD

Earlier I today, May 16, 2025, I wrote a scathing review of Terminix. After much craziness, reschedules without notifying me, (and more calls to the generic...

Ikl Graces

Rockville, MD

Ruben Larios has been our general pest control technician for over 30 years. He is professional, knowledgeable and takes care with his service to our home. He is wonderful to work with and is always looking out for our best interest. We highly recommend Ruben and Terminix.

Svetlana Phagava

Rockville, MD

David from Terminix has been coming to treat my house for over 10 years now. He is the most attentive, caring, and professional technician. David makes sure nothing is missed, is available to discuss a problem during and in between the service calls, and always finds a moment to greet us and ask how things are. Thank you, David!

David Meslar

Rockville, MD

At 5am this morning, I found a Terminix employee passed out in his car after crashing into my neighbor’s yard. When I approached to check on him, he was clearly intoxicated—delirious, confused, and completely unfit to be driving. I called the non-emergency police, but by the time I returned, he had already left the scene and discarded a bottle of alcohol in the street. This is an incredibly serious incident. We live in a neighborhood where kids play outside and families are often walking early in the morning. The fact that someone representing Terminix was driving under the influence in a residential area is beyond alarming. I hope Terminix investigates this immediately and takes the appropriate action to prevent this from ever happening again.

Bahareh Klein

Rockville, MD

Over the past decade, we have relied on Terminix for our routine insect control maintenance needs. Their flexibility and accommodating call center have consistently met our scheduling requirements. Sean, our technician, is fantastic. He maintains open communication throughout his visits, providing detailed updates on his tasks, completion time, and I especially appreciate his overall thoroughness. I particularly value his attentiveness to my concerns and his friendly demeanor, which never conveys a sense of rush or annoyance.

Natalie Dillon

Rockville, MD

Terminix had taken care of our home for 30 yrs and while most techs have been professional and able. Archie Donaldson is all that and also takes the time to know you and your concerns, thoroughly investigate and communicate his findings and suggestions and he is just so polite, kind, and friendly. Archie is the best and we appreciate him and his service.

Annie S.

Rockville, MD

Several issues were upsetting:..1. The call center, or someone, got mixed up regarding appointments for service. I changed the date of one appointment...

Greg Z.

Rockville, MD

I have been trying to get my money back for services not completed for 7months and still waiting on a resolution. I was on auto payments, then they said I...

Lilly Clayton

Rockville, MD

We will not be using Terminix. We are previous customers and we were looking to re-establish service. The person sent to our home seemed to be a salesman who quoted us $20,000 and was pushing getting our attic immediately re-insulated. An immediate “urgent” subscription to allow them to fully work on our “problem.” It was clear he was looking to make a commission. Instead of giving options or reasonable prices he kept pushing for “exclusion” work. I called the Customer Service team to see if i could at least just get a monthly membership BUT instead was met with a rude person who told me to email the tech and ask them for it. For the record we don’t have anything major other than the occasional pests we get with changing seasons. However if you asked Terminix it’s time to burn the house down and move states ! We got a second opinion and went with someone else. And no I will not be emailing your social support account Terminix .. save it .. Cheers !