Eliminate Pest in Andover, NJ

William Marcano

Andover, NJ

Excellent service, peace of mind Very simple from setting up the appointment for them to come out, coming out just a couple of days after the call to setting the cage trap and finally coming the same day the raccoon was trapped to pick up, also the raccoon was not harmed

Catherine S.

Andover, NJ

Incomplete Service / Payment Still Expected We agreed to a 3 month Exclusion Service for rodents that cost over $1200. The service was NEVER completed....

Victoria Lefelar

Andover, NJ

My technician William is amazing! He calls a week before to remind me, rings the doorbell and notifies me he is here and asks if I have any concerns then he calls to tell me when he is finished and the month he will be back. He is dedicated, friendly and you can tell he is good at his job.

Steve P.

Andover, NJ

Never use them, find a local company instead. I had signed up for quarterly exterior bee treatment- they came out once and then never came again. In the...

Maaty Lara

Andover, NJ

If I could give a negative star I would! I accepted a quote for birds in my soffit on my roof line. They sent someone to do the work who said it was a two person job and reached out to their manager to let them know. I was charged the full price of the job even though it hadn't been done. After several calls the manager then sent another inspector instead of sending someone to do the job. I told them I didn't need an inspector I needed someone to do the job. He then sent the same person he sent initially who couldn't do the job and explained to me that it needed to be subcontractor because of the height of the roof. He contacts his manager again to explain this. The manager then calls and tells me it has to be subcontractors to do the job, he says they were scheduled and what happens no one shows up, no phone call.. so here we are more than a month later I've been charged for a service that has not been provided and still getting the run around for the work to be done.

Carla

Andover, NJ

I'm absolutely appalled by this service. After being a customer for five years, I’m now facing a serious wasp infestation on my deck. When I first called for assistance, they scheduled a same-day appointment, but the technician never showed up, and I didn't even receive a courtesy call to explain. When I called back, I was told there were no available slots for the rest of the month! They claimed they would escalate my emergency and promised to reach out within 24-48 hours—no one ever did. I made several follow-up calls, only to be met with the same empty assurances and zero action. It's been a week now, and I’m left in the lurch with no response and no resolution. This is beyond ridiculous! I’m done with them and switching to Viking Pest Control. It’s infuriating that they’ve happily taken my money for years, but when I actually need help, they completely drop the ball. What a disgrace!

Daniel Korman

Andover, NJ

William is amazing. He has been my technician for years. He is always on time, friendly and very courteous. We have had no issues since he has been with us and if anything does come up he is happy to come and take care of it.

David McCrink

Andover, NJ

Uriah was outstanding, knowledgeable, professional and pleasant. Uriah found spots where mice could enter our garage. Highly recommend Uriah from Terminex!

Cori W.

Andover, NJ

DO NOT USE TERMINIX -- Dishonest, Unresponsive, and a Total Waste of Time and Money We contacted Terminix in early July to resolve a serious bee/wasp issue...

Gayle C.

Andover, NJ

Return request denied after several times asking. This has been terribly disappointing. Previously such a request was rapidly fulfilled by another...