Eliminate Pest in Ocean Grove, NJ

Alliah Carvalho

Ocean Grove, NJ

Wes has been providing our neighborhood with services for several years. My neighbors use him too. He is always courteous, professional, and friendly. He always goes above and beyond to reach out during each service to see what we need. I trust him completely around my home and on my property. He’s why I keep using Terminix all these years.

Katherine Hernandez

Ocean Grove, NJ

They first came for inspection. I was interested In treatment for mosquitos. The selling point was that we would get a monthly service and additional services if we felt like the mosquitos were still very active. I swell up and get rashes when bit so that was the main reason for searching for a monthly service. Initially we were told it would be 74 we have been not even 3 full month with them and my bill went up to 90. Besides the fact of my monthly bill increasing there has been two occasions where I requested additional visits because the mosquitos are still very active. They scheduled the visit don’t show up and then end up coming on my monthly visit instead. I noticed the first visit they used a mosquito spray and the second a general spray ? I’ve called spoke to customer service twice both times was told a branch manager would reach out and nothing. The first time the representative didn’t even know what kind of package I had. And stated “im not a tech I have no idea what they do at your property” to which I answer “ I understand but shouldn’t my account reflect what kind of service I am paying for ?” Lastly the tech finally showed up to my home called me and said hey it going to rain today instead of spray today I can come by next week Wednesday or Thursday . I explained my concerns on how it’s so difficult to get some one to actually come and he reassured me he would personally be coming. I reached out Thursday morning he seemed very annoyed and said he was completely booked and they did not add us to his schedule. I explained that he had made this arrangement . He agreed and said he would show up by 12:30. I reached back out at 3 when no one showed up and no response. Customer service once again told me a branch manager would reach out. Still nothing. This is so disappointing.

Tina Ferrante

Ocean Grove, NJ

John was highly efficient! He explained everything to me in much detail and made sure I knew everything he was going to do before he did it. He didn't rush me off the phone and I am very satisfied with this service.

Judy Cassidy

Ocean Grove, NJ

I texted Brian at Terminix that I was having a carpenter. Be problem again. He came very quickly and took care of the matter. I can’t say enough good things about him and the regular service I get from him.

Dorota Czarnocha

Ocean Grove, NJ

Jason is an exemplary employee: he knows his job very well. The service he provides is superb in terms of quality and conduct. We value Jason very much and he is an employee that represents Terminix outstandingly.

Dolores Hazen

Ocean Grove, NJ

Always a pleasant professional experience. Our tech Robbie always texts day before to let us know he's coming, asks if we are having any particular issues. He comes and takes care of our property, couldn't ask for anyone better.

Douglas Thorne

Ocean Grove, NJ

Great customer service. Prompt acknowledgement of issues and providing solutions and treatment in a timely manner. Dedicated service tech who can be reached anytime who remembers out property and issues, and is proactive during service visits. Very happy with the level of service they provide.

Tayler Gracia

Ocean Grove, NJ

My experience with Terminix was amazing! I was able to get a next day emergency appointment to take care of a situation we had in our house attic. John and Dan were extremely professional, knowledgeable, supportive, and overall caring to our stressful situation. They provided continuous service, feedback, follow up, and assurance that everything will be fine! I highly recommend Terminix.

Mary Ellen Williams

Ocean Grove, NJ

My primary reason for continuing with Terminix is our service inspector, Les. He is not only a top-notch professional, but a wonderful person offering the best in customer service. Friendly, understanding, reassuring, and informative.

joan mercer

Ocean Grove, NJ

Our Terminex Rep, Robert Terry, is professional, courteous, and friendly. He always arrives exactly when scheduled. We appreciate the service and like knowing our home is protected.