Eliminate Pest in Lima, OH

Chloe Stasa

Lima, OH

When Brandy did by treatment I didn't expect much because of my past experiences with other companies. But when I saw my tree didn't have a massive hornet nest I was stunned. I am so grateful I can let my dog cookie out into the yard now! I will be contacting Terminix next time I have a problem. Hopefully I get the lovely women Brandy again. Thank you guys for this wonderful treatment.

Mackenzie Stasa

Lima, OH

Brandy did a great job taking care of all my buggy problems! She’s so friendly and polite and has done the job better than anyone else ever has. Extremely hard working.

jeff burnside

Lima, OH

The techs arrived as agreed and completed their work quickly and well. Answered all our questions very friendly and knowledgeable. We saw bugs after 2st visit and per the salesman instruction, called right away. Could not reach anyone to help us or get a return call. Tried several times. For $1200.00 they should have called.

Kans Mae

Lima, OH

⭐️⭐️⭐️⭐️⭐️ Dylan Jackson did an amazing job! He was professional, knowledgeable, and very thorough with the service. He took the time to explain everything clearly and made sure all of my concerns were addressed. It’s rare to find someone who goes above and beyond like Dylan did. Excellent experience—I highly recommend him!

Makenzie Bojarski

Lima, OH

I hired this company to handle a mouse problem in my home. I specifically signed up for their plan because I was told they would take care of the issue completely, including removing any dead mice. After paying a significant amount, mice died inside my walls and my house now reeks. When I called, I was told they don’t remove dead mice, despite that being part of the reason I agreed to their service in the first place. I’ve had multiple technicians out, spent a lot of money, and the problem is still not resolved. Very disappointing and frustrating to be misled. I would not recommend this company if you are looking for honest communication and follow-through.

Linda

Lima, OH

Lied about helping get rid of the problem. After the inspection, the gentleman said they would come in for as many applications as needed to resolve the issue, even coming in multiple days each week until the issue is gone. It was a lie. They came by once (5 days after the inspection, which was far too long to wait) and refuse to come back for another TWO WEEKS! Very very unprofessional and misleading. Horrible business. >:/

Robert Heatley

Lima, OH

My mother had an appointment today with Terminix between 8:00 AM -12:00 PM, but they canceled, due to rain, without even telling her. Not even raining. They keep rescheduling appointment after appointment and it's trying my patience because this kind of performance is unacceptable and inexcusable. She waited patiently for them. A new appointment was rescheduled for tomorrow between 12:15 PM - 5:00 PM, so a technician better arrive as scheduled this time.

Holly Neely

Lima, OH

I had an initial appointment for a technician to come to my property and provide an estimate for a groundhog problem on June 18, 2025. I was supposed to receive a call when the technician was on the way - my appointment window was 9:00 am - 10:30 am. After not hearing from anyone by 10:45 am, I called Terminix. I was told that the office was going to get in touch with the technician and he would call me back. No one ever showed up to my property and to this day, Terminix never called me back.

Aaron M.

Lima, OH

Don't use them for critters! I had a chipmunk issue where they'd gotten in my crawl space, floors, under my bathtubs, and in my walls. Terminix got out to...

matt hackett

Lima, OH

I had a young man stop by my house over the weekend and asked if I would be interested in getting a quote to have Terminix spray the perimeter of my house for ants, spiders and rodents. He initially told me that it was going to cost around $120 for the treatment. I told him that I would have to talk it over with my wife. To make a long story short, he said that he could treat the perimeter for $68. well fast forward a few days, I just checked my bank account and Terminix charged me $117.45. So, if you like unpleasant surprises, use Terminix, but if not, I would stay away from this company. Update: I emailed Terminix in Maumee, Ohio on Wednesday (2 hours after they responded to my review). It is now Friday and I still have not received any kind of communication from anybody at Terminix. I will give them until 5:00pm today6/6/2025 until I start blogging, reporting them to the BBB post about them on social media etcetera. I have the ability to destroy this small business. I hope that they do what is right.