Eliminate Pest in Burns, TN

Cameron Mcmahan

Burns, TN

Had the best experience ever with this company, from the call to set up the appointment to the end of the techni cian vist. Was very satisfied with everything that was done. If you want a good respectful bug company to take care of your home this is the place! Want to shout out too Shannon for the best experience and to the great followup with Jarrod you guys were great!!

Frank Towns

Burns, TN

Gary, was extremely professional and very thorough more so than I think any inspector we've ever had. I wish he would always be the technician that was sent to my house for my service.

JACKIE CROWNOVER

Burns, TN

I do not normally post any kind of reviews. However, I am so tired of businesses wanting to take my money, but only when it’s convenient for them. I had an appointment on Saturday between one and 3 PM. This appointment was scheduled on Thursday, so it had been scheduled for two days. On Saturday morning received a call from Jarred wanting to come On Saturday morning rather than at my appointment time. Told him at that time that I could not do that. Said OK that someone would be here between one and 2 PM. Then at 10:30 AM I got another call from him, again wanting to change the appointment. Said he had no one that could come between one and two and That he couldn’t come because he had something going on with his son. So he wanted to come within the next 30 minutes. I guess people think that I don’t have anything else to do, but change my life around their schedule. If I had not needed an afternoon appointment, I would not have set it up that way to begin with! So for some reason, it became my problem to fix his problem. Initially, I said, OK, but then, when I realized how many hoops I was going to have to jump through, in order to make it easy for him, I called him back and told him to forget it. Apparently, he didn’t need my business, which I’m sure was going to be a few thousand dollars. If he needed to reschedule this appointment, he should have at least called me by the day before. I’m sure in reality, he just needed to get off work early for whatever reason. Just sick of businesses thinking the customers Work for them rather than the business working for the customer. Always happy to take your money, but only when it’s convenient for them.

Malli Richmond

Burns, TN

Very pleased with my inspection today. Gary is very professional and very thorough! I noticed how much time he spent and how he took a good amount of time to go over my whole home crawlspaces and the garage as well.

Michele Radcliff

Burns, TN

Scheduled yearly termite inspection- very much appreciate the text the few days prior to let me know they would be coming- especially appreciated the text ahead that same day letting me know arrival time and give me a map so I could see where the inspector was and how far out from my location he was. Once he arrived, he was very professional, explaining exactly what he would be doing- once he finished he came up and let me know he was finished and if there was anything we needed to address.

Theresa Sonnenberg

Burns, TN

Gary Stephenson with Terminix did excellent work during today's service call. He was friendly, thorough, and professional. And he was very knowledgeable in answering my questions. Gary gets an A+ in customer service!

Bedelia Ellison

Burns, TN

Gary did a wonderful job on our yearly inspection. I received a notice he was on his way and he arrive promptly. He was professional, yet friendly at the same time. He was through in his inspection and explained his findings throughly. Thank you for continued service.

Kim Thornton

Burns, TN

Shannon was my tech. I cant say enough how professional and knowledgeable he is. I was so appreciative of Shannon explaining the process and answering my questions. He was thorough and treated my home as if it was his and not just job. I look forward to working with Shannon as my “bug guy”. TERMINIX he deserves high praise.

Nancy Lunsford

Burns, TN

Gary Stephenson from Terminex came out to check the termite baits that he was unable to access on an earlier appointment. There had been a lot of overgrowth before which made the traps inaccessible (I was so far behind on my landscaping upkeep!) As soon as my son came to help me clear the dense bushes, Gary came again and even installed a fresh trap in an area where he thought it necessary. He also checked the crawlspace and pointed out a few small issues that didn’t need addressing immediately but recommended I keep an eye on it and plan for a future fix if necessary. I appreciate the heads up as it helps with my budgeting. Overall, Gary was thorough, informative, professional and polite and a good representative of Terminex service. I highly recommend.

Darcy Flynn

Burns, TN

I've been using Terminix for many years. Frank is absolutely the best. He's been taking care of my home during most of my years with the company. He knows just what to do and where to go in my home. I appreciate his friendly and thoughtful disposition and is always happy to discuss any insect issue I'm concerned about.