Terminix

Terminix of Memphis

Call Now and & Save $50

866-879-7101
Tiffany B

Memphis, TN

I have been dealing with this company since January. They claim to have wildlife removal services but they don't actually remove anything. They ask you (the customer) for Doritos to set the bait that does not work. They charge you 4K just to look around to tell you they don't see anything but Racoon poop. They tell you, they're financing you but don't provide any paperwork. LENNOX my sales rep never provided me with any paperwork when I attempted to call him my calls were never returned. I have been hung up on 10 plus times by customer service. The customer service reps lie and say they'll put in a request for a manager to call back but no manager EVER calls back. And when you call back nobody can see a note that was told by the previous rep was put in. You CANNOT reach a live manager to escalate a call which is TERRIBLE customer service. This company is not truthful and gives the WORST service ever. Do not do business with this terrible company they do not remove Raccons as they say they do. They don't even know how to bait to catch them. WORST MISTAKE of my life contacting this company. They just want to take your money. Oh, I still have Raccoons disturbing my sleep for 6 months since I hired this company. Now I have to pay more money to hire someone that actually knows what their doing. They really need to remove this service because it's a complete RIPOFF!!!

Justus Lockerbie

Memphis, TN

Will not return calls when they say they will. Have to call 4 times to get an appointment scheduled. Salesperson did not make it clear that it was a year contract billed monthly from what I was expecting as a quarterly billing. Update, emailed them and still no response a week later.

Tina Arocho

Memphis, TN

As a new customer I’m having the worse experience!! I missed work twice for them no come out No show No Call ! Going back and forth with customer service , cancellation dept . The branch manager hasn’t called , emailed or text regarding my complaints. They say one thing one day and the next it’s a whole new story . No number to contact corporate or email . Every number you call goes directly to the same office . I’m completely down with this company. Just want my collection and refund . I truly hope someone from corporate sets up . This isn’t RIGHT !!

Scott Passmore

Memphis, TN

Had a wood infestation scheduled for 8 am to 330 pm. No show .. no call.. the customer service agent couldn't get the store manager or tech. to answer their phones. The customer service got in touch with the tech around lunch. I waited all day.. and this company does not care. The entire system is set up to where you can’t get a hold of anyone but a customer service rep. No one else. Never will use this company again.

AK

Memphis, TN

UPDATE: What do you know, Terminex responded asking me to email the same useless email address I was told to contact the first time, where I was told it was a social media email. I am contacting my Attorney General! Do not do business with Terminex! THEIR PRODUCTS DO NOT WORK & THEIR TECHNICIANS ARE USELESS!! Horrible company!! Do not hire. Terminix has been coming to my house for 7 months now & I STILL have ROACHES. THE PRODUCTS THEY USE SUCK, THEIR TECHNICIANS SUCK & ARENT KNOWLEDGEABLE AT ALL!!! Corporate CANT BE REACHED BC THERE IS NO PHONE NUMBER FOR CORPORATE. I spoke to Marquita this morning & once again my local office was emailed. Marquita said if my local office doesn't reach out to me, she will contact me, basically to tell me a technician will come out again to do the same lousy job with the same USELESS CHEMICALS. This is what I was told the last time I contacted Terminix & NO ONE EVER CONTACTED ME!!! I left a previous review & Terminix commented asking me to email them. When I did this, my email was responded to stating it was a social media email, yet I emailed the same email that was listed in the comment to my review. This company DOES NOT CARE & NO ONE IN CHARGE CAN BE REACHED, INCLUDING THE CEO BRETT PONTON. DONT WASTE YOUR MONEY ON TERMINIX!!!!

K Taylor Hair

Memphis, TN

?For about 3 weeks me and Terminix have been going back and forth over my attic insulation work. The price of this work was $10300 which I paid in full. This is the before and after of the work that was done to say I am displeased and want and all my money back is an understatement. Yes I contacted them they agreed to fix it and did not fix it. Yes I’m getting my money back asap. I hired and wanted professionals this is what I got. ??? Trash and just a mess. Who was suppose to clean this. Why?

Jerry Dickinson

Memphis, TN

The worst customer service ever. I have been waiting on someone to come to my house for over a month now. When I call to schedule someone to come out I’m told that someone will be in touch with me in 24 to 48 hours and nobody calls or texts me which is the way I asked to be contacted by. I have been told this three times now and no response. The third time I received a text messages at 1 am telling me that they could come by that same day from 12 to 4 and I did not reply because I was asleep and then at 11:30 am the tech showed up and I was not home so I told him that the following Monday would be good and he said that is good. Monday came and nobody showed and no phone call or text. I am very dissatisfied with all of your services and will never recommend your company to anyone. I still have not heard from anybody to tell me when they are going to come back.

Mary Mackey

Memphis, TN

After twenty years, I have finally terminated Terminix. Their local offices are impossible to contact. Instead, if you have a question or a problem, you are shunted to a central call center where you never talk to the same person twice. You can spend hours on the phone trying to remedy a simple problem and still not have it communicated properly to the local branch office. For example, I took a day off work last Friday to wait for a Terminix employee to show up to deal with a fungus problem under my porch. He/she was a no-show. After long conversations with the central Terminx people (who did not allow me to speak to the local branch office), I managed to determine that Terminix had scheduled the visit for the wrong date, mistakenly putting October 27 instead of September 27. They acknowledged their error and offered to reschedule, but from the central office, they could not confirm that the new date they had given me would work for the local office which they said would "call me." The local office never called. When I recontacted Terminix Corporate Central in Memphis, I found that 1) They had never scheduled the new date 2) They still had someone coming to my house on the cancelled (and impossible) October 27th date. In other words, I had spent hours trying to deal with their mistake, and they had not managed to correct it. Stay away from Terminix. They are dysfunctional, non-responsive, and unreliable. Heaven help you if you have a problem. Terminix won't.

ashley beals

Memphis, TN

I can’t believe I’m actually back writing about these people. They already messed up my AC now I’m finding out that they didn’t effectively complete my service. Terminix I have paid OVER $6,000 for insulation repair with them because they claimed that this was the only resolution for the rodents. This repair was 4 months ago. It is now September and I still hear rodents in my attic. Not to mention, I did call for someone to come out to see what’s the problem, someone comes out then proceeds to tell me he set out 3 traps in my attic and that there isn’t any entrances that they could get in and he doesn’t know how they got in and pest control would have to come out.. ummmmmm. Why didn’t they come out from the start. They sold me a dream. I feel bamboozled. This is unacceptable and a waste of money. I should have read the reviews but I didn’t so I’ll blame me for this one.

Rosalie Regalado

Memphis, TN

I had an issue with Terminex service in Napa. I had a series of no-shows from Terminex technicians. I requested to speak to management via customer service about the issue. Finally, a customer service agent kept me on the line and was able to get through to the corporate office to have a manager call me back. There are 3 managers handling Terminex. One of the managers, Fred, called me back. I explained how my service had not started after 5 scheduled times due to technicians not showing up. I wanted a reimbursement for the first 3 months . He assured me that if I kept the service, I would not have to pay for it. Dexter, the technician, came out 2 times. I scheduled a 3rd time, and I arranged for my dogs to be moved off the property while Terminex sprayed. But Terminex scheduling department took it upon themselves to move my date to a day when I wasn't available without telling me. I was livid when they charged me $170.00 for the 1st 3 months. I requested to speak to a manager again but received the run around. Notes that Fred promised to note but never documented any free service for the 1st 3 months. So, customer service said they could not reimburse me. And that I would have to request to speak to a manager through online service, and I would receive a call back within 24 hours. I never received a phone call. I canceled my Terminex service because corporate does not manage the company for Napa Valley efficiently. They deliver empty promises. They do not notate issues on customers' accounts efficiently so that customer service can see the full history of conversations. And, managers are inaccessible to customers. Bad service- no thank you

Limited Time Specials at Terminix of Memphis

Pest Control1 Save $50 on Pest Control1 866-879-7101
Rodent Control4 Save $100 on Rodent Control4 866-879-7101
Mosquito Control2 Save $50 Quick Guard Service2 866-879-7101
Termite Control3 $175 Savings Average When You Bundle3 866-879-7101

How Much Does Terminix Cost in Memphis

Service Initial Service Fee Monthly Fee Price Range Additional Details
One-Time Pest Control $250 - $275 Comprehensive interior and exterior inspection and treatment.
Pestfree365 Plan $99 - $120 $40 - $50 Quarterly Service Covers 25 common household pests with the Nix Pest Guarantee.
Termite Treatment Custom Pricing Based on free inspection, home size, and termite problem.
Mosquito One-Time Service $150 Comprehensive exterior inspection and treatment.
Ongoing Mosquito Service Approx. $70 Per treatment Regular service during mosquito season.
Rodent Control Custom Pricing Based on free inspection and specific rodent problem.
Bed Bug Service Custom Pricing Tailored to the extent of infestation, includes follow-up.
Wildlife Control Highly Customized Pricing Based on type of animal, size of problem, and home inspection.

Save when bundling services with Terminix of Memphis

Save $175 Pest1 + Termite Control3 Save an average of $175 when bundling pest and termite control
Save $375 Pest1 + Termite3 + Mosquito Control2 Save an average of $375 when bundling pest and termite control
Save $100 Pest1 + Mosquito Control2 Save an average of $100 when bundling pest and mosquito control
Save $175 Termite3 + Mosquito Control2 Save an average of $175 when bundling pest and termite control

Terminix Professional Inspecting

BBB Award NPMA Award QualityPro Award

Nearby Service Areas

Zip Codes Serviced by this Location

  • 38105
  • 72301
  • 72364
  • 72384
  • 72331
  • 72386
  • 72354