Eliminate Pest in Tempe, AZ

Larry Van Order

Tempe, AZ

Chuck was very knowledgeable and answered all my questions about the process. Very respectful and did a great job returning the property to never been there condition. He also found and treated 2 areas not found in the original inspection. Very happy with the job he did!!! A+++

Kathy Norman

Tempe, AZ

Sebastian and his coworker were OUTSTANDING in their customer service this morning. They were kind and answered all my questions with respect. I was ready to leave Terminix due to the nasty customer service I received at the call center during the merger but Sebastian turned those feelings around today and assured me he and his team would always be there to take care of my home. How refreshing to have such positive employees..... Thanks Sebastian and coworker.. you both are Outstanding!!!!

Jana Swencki

Tempe, AZ

The technician Justin is amazing !He not only accommodated the time I could have him do service at 6am, but he made sure to put the lock on my back gate before he left. I have 3 dogs that can easily push open the gate if not properly secured! He also took the time to find all the areas of concern with ants! Thanks for superior service Justin!

Tara Karazon

Tempe, AZ

Justin serviced my home today and did an excellent job! He communicated with me the day before and day of service, was responsive, and professional. He arrived within the time given, represented the company well, was informative to his findings and completed the work in a timely but thorough manner!

Robert Mitchener

Tempe, AZ

Chuck is amazing. He is always prompt on time and very professional. He is friendly, respectful and knowledgeable. Does outstanding work. He knows his job and gets it done fast and cleans up nicely when finished. We would highly recommend him. Terminix needs to hire more like him. He is an irreplaceable asset to this company. He is the Best!

noname noname

Tempe, AZ

Chuck is very courteous and professional, very respectful, it's clear to me, he knows his job well and has great customer service skills. He gave me a few tips to help better discern termite activity and he's very reassuring, confident and kind, I think that's important dealing with termites can be stressful situation to homeowner. I appreciate his professionalism, so I request Chuck and I'm willing to wait a few days or so, until he can come out to treat/ inspect if need be because he's quite knowledgeable and really knows what he's doing,, and i appreciate his responsiveness, he gets me on the schedule first thing next day he shows up, I really do appreciate it.🙏

Monique Aspeitia

Tempe, AZ

The orders placed never make it to the inspector on time or with accurate information. They take the “lead” and don’t send any confirmation and by the time the appointment happens it’s too late. Completely a broken system. I’ve scheduled 10+ inspections with them and over half have been messed up.

Ashley JB

Tempe, AZ

We use Terminix and have overall had a decent experience. My review is concerns regarding safety and the phone system. The phone system does not allow you to talk to anyone and will hang up on you. It’s bet difficult to contact customer service. For the “safety “ part we’ve come home every time with our back gate swinging open because the techs are too lazy to simply put the brick back to keep the gate closed (we have a key code lock so it doesn’t latch and we put the brick there to keep it closed during the times they come to spray). It’s really not that hard to put a brick back. I wasn’t even planning on writing a review but after attempting to call multiple times I’m just over it.

robert bouchard

Tempe, AZ

I am so happy, and very satisfied with your service, and your employees. Robert Guzman is so polite, very through in his job. He is a great example of a great employee. Brittany Valinski was so pleasant, and educated me on pest control in my home. You have 2 dedicated, polite employees. 5 stars for sure!

jeanette Irby

Tempe, AZ

Brittany, the company's Representative, did a fantastic job inspecting our house throughly. She was professional, knowledgeable, and easy to communicate with. Her excellent service deserves a 5 star rating. She responded to my call in a timely matter and took care of things right away! The first technician who came to our house named Kenneth did not complete the job and lied to my face. Today I was relieved when Operations Manager Mike, along with Charlie and Tim, stepped in to make things right. They not only met my expectationss but went above and beyond to ensure the job was completed properly. Their professionalism, attention to detail, and commitment to customer satisfaction made all the difference. I truly appreciate their hard work!