Eliminate Pest in San Diego, CA

Sam ..

San Diego, CA

This place is the worst they make appointments to show up and they do not show up and never call. They have a different service guy every other time so I'm...

Niko Mozaffar (FairPlay)

San Diego, CA

Roof Destroyed by Terminix – Gross Negligence Terminix fumigated my home in April 2025 and caused catastrophic roof damage. Pre-fumigation: 46 broken tiles. Post-fumigation: 182 broken tiles. Physical inspection: +54 more tiles + underlayment/flat roof failure. Repairs exceeded $19,500. Terminix tried to deflect with waivers, but under California law, waivers do not excuse gross negligence. Homeowners beware – my roof was serviceable before fumigation, but Terminix left it in shambles and refuses accountability. Terminix Responded to me: A classic deflection response trying to rely on the waivers and my roof warranty to argue that the damage was “expected” rather than gross negligence. Terminix admits roof damage was 'highly possible and very likely,' yet failed to take basic protective measures during fumigation. A waiver does not excuse gross negligence — California law is clear. Independent inspections prove 136+ new broken tiles caused directly by their crew. $19,500 in damages is not a 'rare occurrence' — it’s failure to exercise reasonable care."

Jeromy Green

San Diego, CA

We were supposed to have Terminix out last month as we are paying for the monthly service to help with an ant problem. We have had Terminix for 5+ years and have had excellent service for many years. We scheduled a service appointment like every other time, but nobody showed up. We called and explained that nobody showed up for our scheduled appointment and would appreciate if we could schedule another appointment, so they scheduled another appointment. Once again, nobody showed up. This happened another time (total of 3 missed appointments with NO explanation) and we decided to cancel our service. We were very satisfied and happy with our service for many years but it blows my mind that they were not coming out to actual scheduled appointments. Very disappointing.

Don Claypool

San Diego, CA

Caleb Castellanos was our Field Representative from Terminix. We were completely satisfied with his work. He came out asked about our concerns and explained what he was going to do and kept me informed throughout the inspection process. He advised me of the results and offered a written explanation and treatment plan. We felt very confident in his plan and moved forward with the treatment plan. The work was completed quickly and efficiently and we are very pleased with the results. I would definitely recommend Terminix to others and highly recommend Caleb. Thank you to all involved in this process. Don C.

w Kellner

San Diego, CA

We’ve used a few different Pest Control companies over the last 30 years. The service has always been average. We decided to give Terminix a shot. Caleb C came out today and conducted a home inspection. I couldn’t have been happier with the outcome. Caleb was friendly and extremely knowledgeable. His inspection of our home was very thorough and detailed. The customer service Caleb provided will be the reason I will call Terminix again in the future. Great job Caleb

Jenny Dawson

San Diego, CA

My Terminix representative Luis was extremely thoughtful, very careful and made sure that I was satisfied with everything that he had done before he left my house. He has been a wonderful Terminix representative extremely careful and always positive And considerate, he spends the time to make sure that I am happy with the results. I’m very thankful that I’ve known him for all these years because he always does a wonderful job with a smile on His face I appreciate all he does!

Pamela Park

San Diego, CA

Daniel was amazing! He not only communicated time of arrival with different appts he might be finished with earlier than my appt time (which was a big plus for me today), he also took time to explaining the process of the spray and what to expect. I’m super happy he was assigned to my job. Very cordial and professional.

Laura Cisneros

San Diego, CA

Daniel has always been more than excellent. He is professional, super nice, respectful and is there at the time he says he will be. Daniel always asks if I have any concerns and has gone to pick up a dead rat from the back yard before. He is simply amazing.

Jane P.

San Diego, CA

I have been a satisfied customer of Terminix for many years. They have always provided great service and the technicians they send out are always...

Greg Caginia

San Diego, CA

Have had nothing but great experience(s) with Terminix. Their call center and support staff have been attentive, friendly, and always willing to help you schedule your appointments accordingly. More importantly, I have a rock star Technician (Mike Boone) that truly goes above and beyond to ensure our Home is protected. Likewise, he has always been on time, is great at communicating through out the process and extremely knowledgeable! We are extremely lucky to have him as our Tech and Terminix should be fortunate to have someone like Mike on Staff. We truly appreciate the support and plan on utilizing Terminix for years to come. Keep up the great work!