Eliminate Pest in San Francisco, CA

Cathy K

San Francisco, CA

Worst service ever! Stay away! Their contract for remediation states very clearly you see it. We’re coming out right away. Good luck since you can’t contact the branch. You can only deal with their main Customer Service. They can only book days later. They are absolute failures! Sloppy job on remediation, leaves one trap per visit for what they call a nest. Their customer service makes the experience horrendous. The people that come out are kind their Customer Service front end are script, readers, incompetent, and have zero clue about what’s happening or what their contracts say. Run away.

Misty Embrey

San Francisco, CA

This branch has truly been a nightmare to work with. Complete and utter crap. The tech Jeremiah was a complete unprofessional jerk. We NEVER received our report after 2 weeks of going back and forth. I would NEVER use them again. I have been in the real estate/home loan business for almost 30 years and this is by far has been the worst experience I have ever had with a pest company. I wish I could give zero stars. I would never refer anyone to them, in fact quite the opposite, I would warn people about them.

Jeff Jones

San Francisco, CA

Had a recent general pest inspection done and overall it was a great experience. The technician (Michael) was professional, thorough, and took the time to explain everything clearly. The process was smooth, on time and very informative.

Alvin

San Francisco, CA

Mark from Terminix has been outstanding to work with. He is incredibly responsive, professional and thorough. Anytime we reach out with a question or concern he gets back to us quickly and makes sure everything is handled properly. He takes the time to carefully assess the situation, explain what he’s doing, and answer any questions so we feel confident in the process.

James Bachmeier

San Francisco, CA

One of the dirtiest companies I have ever dealt with. Impossible to cancel services anyhwere on their website and agents will lie to you and tell you've canceled / will receive a confirmation that will never come. You will have to write multiple formal emails canceling your service and spend multiple hours on hold to finally receive acknowledgement that you are both canceled and have paid in full. While I finally received these acknowledgements after beginning this process 12/28/2025, we'll see if they stop harassing me. Will circle back here if so. In addition the service itself did absolutely nothing for a minor ant issue I had in December. Took a lot of money from me (over $400). Avoid this company.

Alex

San Francisco, CA

I’ve had an excellent experience with Terminix, and I especially want to recognize Mark for the outstanding service he provides. He is extremely professional, knowledgeable, and thorough in explaining every step of the pest control process. I feel confident knowing that he takes the time to address all of my concerns and ensures that the job is done correctly. It’s clear that he genuinely cares about his work and about keeping his customers’ homes protected. Thanks to his expertise, I have complete peace of mind. I highly recommend both Mark and Terminix to anyone looking for reliable, high-quality pest control services.

Argelia P.

San Francisco, CA

They never showed for the initial visit. I called and scheduled an initial visit for friday between 3-5pm. Had my tenants waiting on them, so I called...

fsantam

San Francisco, CA

Luis Moran is very helpful, hardworking, and thorough with his job as our Terminix rep who comes regularly to check on us. He successfully got rid of the rodents inside our facility and he gives us advice on what to do to keep them out of our facility. He is friendly and courteous with good customer service skills. We are lucky to have him as our regular rep.

Kate Ilumin

San Francisco, CA

Terminix did a really good job at my work. Our technician, Luis, was very thorough and helpful with all our concerns and questions. He was efficient and would make sure to let us know what he is doing and the reasons for doing so! We hope he continues helping us!

Jaelyn Sal

San Francisco, CA

Mark is amazing! We’ve had the pleasure of working with him for many years. Not only is he professional and knowledgeable but he always goes above and beyond to satisfy his clients questions and their concerns. He is an overall joy to work with and provides a positive experience every time!