Eliminate Pest in Manassa, CO

Kim C

Manassa, CO

I want to edit review with their disservice. After the last review I called the 877# was told I would be getting a $300 credit, they find all the notes except credit. AGAIN DO YOURSELF A FAVOR AND DON'T DEAL WITH THESE PEOPLE!!!!!!! I found a bedbug in my house so I called this establishment. Have been dealing with them since August 24. 1st spray. They said they would be back in a week, I call them to schedule, scheduced for the next week. That appt was cancelled by the district manager. 3 weeks after original spray they came a second time Sept 13th. They said they found no evidence of bugs even though I had been bitten. I had to ASK them to spray. Now we're at Oct 18th and I find a live bug. Call for spray AGAIN. the appt was scheduled between 8-10 on Oct 24th, waiting waiting, so I AGAIN reach out to them. Oh that appt has been pushed back, would you like to reschedule. So now it's from 3-5. DON'T WASTE YOUR MONEY ON THIS "DISSERVICE". Paid $1500.00 and beg them to spray, then the no shows and non-communication. Do yourself a favor and call a local company. Mine started out as a low level infestation, now it's became a problem that doesn't seem to be getting properly addressed. They have your money, and then getting them back is difficult.

Airianna Thomas

Manassa, CO

So thankful that Terminix always has my back! When I called them I was going crazy between the wasps and ants because I am severely allergic to wasps. I found out that I had them in my walls, leading them straight into my house 🤯 Terminix took this seriously and with one visit they were gone!! 🥳 I pay for a 365 service and I wouldn't have it any other way! Customer service is amazing and overall, I just feel like they are on top of things.

Jacque White

Manassa, CO

Just incredible how bad a company really can be... very poor customer service. And uneducated people.. this is 1 year after that treated for termites it's obviously not working and the refuse to do any thing to make it better I will contacting corporate

Sarah Anderson

Manassa, CO

We have the annual Termite control plan with Terminix and couldn't be happier with our service. Our field tech Brian Stephens was friendly and knowledgeable. He checked and refilled the bait stations around our home and did a thorough inspection of the perimeter of our home for termite activity. We have piece of mind knowing our home is free from termites! I highly recommend this company!

Debi Denton

Manassa, CO

If I could I would give them a negative star . Don’t waste your money on this company!! I called them to come out using the 800 number. They made an appointment for me and the office called and remade my appointment for later on that week. The exterminator did show up and sprayed the house gave me my paperwork and that was the last time I heard from them.. later on they sent me a text saying that I missed my inspection and I told Debbie that no one had contacted me to let me know about the date also the inspection date was not on the paperwork that I received from them.. She said that she would get with her manager and let me know. I called them repeatedly and also left text messages and got no response from anyone on this matter. About 10 days ago I found out that they have started billing me for the next service and I was still waiting for the free inspection. I contacted them about the billing and was told that they had set up a date for the next service but no one had contacted me again to let me know about that! I told them to cancel my service and refund my money for the next service and I was told that their customer service department would call me back. I’m still waiting for a response AGAIN!! They’re customer service STINKS and are DEFINITELY NOT WORTH THE MONEY YOUR GOING TO HAVE TO PAY FOR NO SERVICE!- From Debra Waller

Linden Kinkead

Manassa, CO

Dylan V. Is absolutely fantastic! Very thorough and informative. He gives suggestions on how to keep bugs out and today he found a mouse in one of the sticky traps for bugs and immediately contacted the company to have someone come out to determine what is going on and how it got in. Dylan V. Is the best!

Michelle Wright

Manassa, CO

Alex D. Is an awesome technician. Polite, knowledgable, patient, friendly, he explains all our services that he does each time. He is the reason we have kept Terminex. I would hope all their technicians are as through and competent as he is. He comes out every time we call, addressing all our needs.

Linda raphael

Manassa, CO

Dylan came over to do the insect spray. He asked me where my concerns were and what treatments he was going to do. He is very knowledgeable and did all that I concerned about plus the regular routine. Dylan is personable and well into his job. A huge Thank you to him. Super customer service!

Melissa Starr

Manassa, CO

Dylan V. is our service tech with Terminix and has been coming out to our house for several quarters now. He is always on time, courteous, thorough, and explains everything he is doing and why. I am always very pleased with his service and attention to detail.

Will Rapp

Manassa, CO

Dylan Vasquez has been our service tech for two treatments now. He’s been very friendly and professional. Today he took the time to listen to my concerns about the ants in and outside the house as they’ve become more active with the warmer weather. He helped me understand the best treatment plan and explained everything he applied today.