Eliminate Pest in Cocoa, FL

Darian Briody

Cocoa, FL

Alexander did a great job with our service today. He is very knowledgeable and was punctual as well when we scheduled a next day appointment. Thank you!

David Thompson

Cocoa, FL

Willie L continues to provide us with the best service every quarter. If something pops up unexpectedly, he comes over and deals with it as quickly as needed. His work ethic as well as his friendly personality makes him an exceptional human being.

Kerstin Conner

Cocoa, FL

We are new to the area. Called Terminix to transfer services from prior owner to us and this went smoothly. The area rep, Andre came out the next day and then Robert, our technician came out the following day. Robert was professional, on-time and prepared to answer any questions. He walked me through the service and time frames of when to expect them. Service was fast and so far customer service is on par!!!! Thank you for the quick set-up and looking forward to being long-term customers.

Frank Mac Donald

Cocoa, FL

Our Terminix Technician Brittany C. was amazing. She was professional, knowledgeable, coordinated and scheduled our service, contacted on route, checked in, reviewed status, asked and answered about any questions or concerns, then performed a thorough inspection and full evaluation on our home. Terminix continues to earn our business and we’re very happy customers. I highly recommend that you consider them for your pest control and management. Thank you.

Lizbeth Portillo Stanton

Cocoa, FL

Alex did an amazing job. He was super informative and great at giving us tips and tricks on how to keep our home roach free. He was very professional and polite. He was able to show us where roaches like to hid and how to keep them away. Alex was able to get us set up with our next appointment and kept the great expectations we have for Terminix. Highly recommend!

Antoinette Little

Cocoa, FL

The technician Cedric Clicguot is wonderful. He explained everything to me concerning the issues I was having in my home. He has great customer service. 5 Star Services.

Snipelaf

Cocoa, FL

Robby came out today from Terminix today and did a fantastic job servicing my house. He came to do treatment on the outside but when asked if he could help me out with treatment on the inside he provided service with a smile. He was also concerned about the safety of my pets after the treatment and provided instructions on keeping them safe which is appreciated!!

Tianna Rivera

Cocoa, FL

I had a great experience with Terminix, thanks to Phillip H. He was extremely thorough, knowledgeable, and took the time to explain everything clearly. Phillip was also very kind and professional, which made a stressful situation much easier to deal with. I truly appreciate his hard work and dedication—excellent service all around.

Kate Crum

Cocoa, FL

I initially signed up with Terminix for basic pest control services on my home, expecting reliable protection and straightforward customer service. Unfortunately, my experience has been nothing but headaches, primarily due to severe miscommunication and an absolute nightmare when trying to cancel. From the start, there was clear disconnect between the technicians who visited and the office representatives. The techs would describe one set of services planned, but when I'd follow up with the call center or billing department, they'd have no record of it or contradict what was said on-site. This led to confusion over what I was actually paying for and whether issues were truly addressed. The real problems escalated when I sold the property and no longer needed the service. I called multiple times to cancel, prior to and after selling the property. Despite assurances that it was handled, I continued receiving bills and automated charges for services on a property I didn't own. I've spent hours on hold, being transferred between departments, with reps claiming someone will call you next week which never happened, and instead to only to receive "late notices" in the mail as their preferred follow-up. This isn't an isolated issue; many customers report similar struggles with Terminix making cancellation extremely difficult, ignoring requests, and continuing to charge even after properties are sold. It's left me feeling trapped and frustrated, having to monitor my bank statements closely to dispute unauthorized charges. While the on-site technicians were polite and professional when they did show up, the overall company structure – with disjointed communication between field staff, office reps, and billing – makes Terminix unreliable and untrustworthy. Save yourself the stress and go with a local provider who values clear communication and easy cancellations. I regret choosing Terminix and won't be using them again. I will be reporting this situation to BBB.

Anne T

Cocoa, FL

12.8.25 Michael Brown was here today for my regular pest control treatment. Michael is always conscientious, informative, and polite. I appreciate his attentiveness and consistency in his service. I have been with Terminix for 20+ years and have always had great service and responsive technicians. Great company. Highly recommend.