Eliminate Pest in Paia, HI

Joanne Applegate

Paia, HI

Rachel has been performing termite issues on our property for the last two years. She is a breath of fresh air, always has a smile and a friendly word. Rachel is diligent and takes her work seriously. I know if there is a problem she will relay it to me. We find her service to be impeccable.

Troy Lee

Paia, HI

Alan consistently does an excellent job for me. He communicates well, shows up, explains things that can and can’t be done. He’s also a nice person. I haven’t felt good about some others I’ve dealt with.

Teri Delapinia

Paia, HI

We've been a customer of them for over 10 years & never had any problems. Ed comes quarterly to treat our house & yard & is Awesome! Always watching out for...

Maui World Travelers

Paia, HI

We've been using Terminex for close to 20 years now. We have a quarterly contract in which they spray the exterior of our home, and will spray the inside too if you request it and are home at the time. It's great because we have quite a few centipedes due to the terrain and surroundings. One oddity happened as our bill slowly jumped close to 90% from when we first started service. While inflation is expected, the oddity came when I called to cancel service due to the sharp price increase. I phoned the local office and they naturally asked why I was canceling as we've been customers for over a decade. I told her why, and she magically dropped our quarterly payment back, near to its original amount, stating that all we need to do is "call in when this happens". Hmm... Okay... Much appreciated though! After a treatment, its not unusual to find nearly dead or completely dead bugs and critters around the yard, especially those nasty centipedes. Sometimes they do find their way into the house, so it's not a 100% guarantee, unfortunately. The treatment is pet friendly as well, you just have to let the area dry before letting them back in. OVERALL: Effective and a necessity for us.

Bonnie Slighter

Paia, HI

Alan is an awesome tech. He communicates with us and is always happy to answer questions. He is very thorough. Very nice and pleasant. Does a very thorough job!

Sue K.

Paia, HI

I have used Terminix for years because I lived at Harbor Lights (need I say more?). Back then, they were really good. I've learned that it all depends on...

Wendi Hurley

Paia, HI

I can’t say enough good things about our pest control technician, Alan! He consistently goes above and beyond every visit — always thorough, professional, and proactive. Alan takes the time to explain what he’s doing, answers questions, and ensures every concern is addressed. It's clear he genuinely cares about doing a great job and keeping my home pest-free. On top of that, Alan is an absolute pleasure to work with — friendly, respectful, and reliable. It’s rare to find someone who combines excellent service with such a great attitude. I feel lucky to have him and Terminix keeping my home pest free!

Gary S.

Paia, HI

Terminix is not reliable or thorough. We experienced a number of issues with them and their staffing. Initially, I showed Tomas the technician dead dry...

gable

Paia, HI

Very disappointed in the customer service from terminix. Our first service did not work, we still had bugs, called for a follow up appointment and the technician no called no showed. When you call the local branch they give you allot of excuses about routes. We finally had the follow up appointment and it also did not work and terminex is insisting that I pay her for this follow up appointment that did not work. You cannot talk to only one department, you talk to your local office, corporate call centers, then management again, then billing, then their cancellation department. 5 calls explaining the situation and issues. Ultimately I still have bugs and bill for services that did not work and no customer service. I would not recommend working with this company.

Billy O'Brien

Paia, HI

Our pest control rep was very helpful in getting us treated and scheduled. She worked very hard to locate the source of the pets and get us scheduled for a tenting as soon as possible. We appreciate her hard work and dedication in helping us out as new home owners!