Eliminate Pest in Staten Island, NY

Linda Lasalla

Staten Island, NY

I’ve been meaning to recall Terminix. My representative could not complete or even start the inspection because he did not receive the map on his tablet outlining where he could have found the termite trap in my backyard. I had repeatedly been calling the office, making sure that they would give/download, whatever the map so that the trap could be found. This had been going on all summer. I’d appreciate someone getting back to me with an appointment and that the person has this map in their hand or on their tablet. I pay for this service and I expect the service. Mrs. Linda LaSalla

Ester Montalbano

Staten Island, NY

Termite and pest control. I switched to Terminix from another company that I had been with fir 10 years with no results. I felt very comfortable with the service I received today and feel very hopeful that my termite problem will fine resolved.

Jason Cruz

Staten Island, NY

Bruce is the best employee Terminix has. He is very thorough and educates his customers to help solve problems. He stands out from the other employees who have provided services in the past, I hope he can be recognized and be put in position to train additional employees to improve service for all customers.

Alyssa Breen

Staten Island, NY

Johnny did a good job, came on time & was very friendly and knowledgeable. It’s no fun situation - but he did his best to explain everything & did the initial inspection and treatment fast & efficient.

Dove DeGeorge

Staten Island, NY

If I could give zero stars I would. I booked for 2-5pm on Saturday. I got a text the day before that my appointment was 10-12pm. So I had to change my schedule and let me roommates know the time had change and we all had to be out for those hours +2 hrs. They didn’t show up. The guy said he called me and I didn’t get any calls. So I rescheduled for a couple days later and the same thing happened. No one came. I’ll be out of town and then moving so I couldn’t reschedule. Their response to this was not apologetic at all.

Andrew Mercado

Staten Island, NY

We had the pleasure of being serviced by the technician Anglade. He was very knowledgeable and detailed. He checked for everything in the house and was able to spray outside to prevent anything from coming inside. TerminX has been a great service to use for all our needs. I highly recommend them.

BeverlyAnn Collins

Staten Island, NY

Johnny Arellano was very professional and thorough. He arrived exactly on time and conducted a complete inspection even though this was a non routine call. He checked all areas of concern and all traps that were in place. One trap was identified with activity near a tree stump and Johnny made good recommendations on how I, as the homeowner, can address the issue. Another call will be set up in one month for ongoing monitoring. Great service!

Dawn Sharpe

Staten Island, NY

Our service agent is outstanding—thorough, kind, and highly professional. Since he began performing routine services at our home, we have noticed tremendous improvements. His dedication and attention to detail have made a real difference. He is truly an asset to your company. Thank you!

Ronald Antonio

Staten Island, NY

They were responsive and took ownership of the issue immediately from the initial inspection. Once I decided to retain them for the year, the rep, Mr. Ngumo, communicated the time frame for arrival and length of time it would take to remedy the issue. Bruce was efficient and methodical as he laid bait with a full explanation of the strategy being employed. I would highly recommend him/Terminix going forward.

Adam Kostopoulos

Staten Island, NY

Ronald, who is our technician is excellent. His professionalism, knowledge and amazing attitude keeps me a Terminix customer. I have never received better service from anyone else. He does a great job and always goes above and beyond with a smile on his face. Ronald is amazing and should be showcased as a model employee for all of terminix.