Eliminate Pest in Cuyahoga Falls, OH

Lori Hurd

Cuyahoga Falls, OH

RJ is a great technician. He always has a smile on his face, is courteous and quick so there’s little disruption while he’s doing his job. I had several technicians over the years and it’s nice to have the same person for each visit. He gets to know you and brings a personal tough to each visit. He’s great!

Linda Seni

Cuyahoga Falls, OH

We've had a three different guys out to our house. The first guy wasn't very informative or cheerful. 2nd guy was great. But this last guy was the best of all. He even did my brother's wheelchair! That really meant a lot. He seemed very caring and serious about his job. John was awesome!

Chris Price

Cuyahoga Falls, OH

They make it easy to schedule online... That's about it. Scheduled a morning appointment. Called when time window was over. On hold for ever. Finally talk to someone and they tell me I have an afternoon appointment. Well the account I created says morning appointment. Anyway tech shows up and does his thing. I'm still in my 30 day window if i still see ants. And here we go again..Every number you call is GARBAGE. On hold 3 different times for 30 minutes. NOTHING. The tech gives you a business card with cell # and email...NOTHING. So after paying $238.00 and time off my life wasted I'm no further ahead with ant problem. Customer service=GARBAGE Service provided=GARBAGE RUN FROM THIS COMPANY. TOTAL WASTE IF TIME AND $$$$$$$$.

Jason P.

Cuyahoga Falls, OH

This company knows nothing about customer service. The treatment they did on their first visit did not solve the problem. I was told the follow up...

Beth Didinger

Cuyahoga Falls, OH

Called for help I had a raccoon living in my attic and started destroying drywall and needed help asap I talked with customer service they took all my information and said they would put me on a priority list and said a exterminator would contact me as soon as they could. They never called me back I had to find somebody else and they came the very next day and took care of the raccoon! Just horrible service and will never recommend them to anyone. I’m actually glad they didn’t come I had a very knowledgeable man take care of the problem and he was great and very understanding and made me feel comfortable in my home again.

Amanda Arth

Cuyahoga Falls, OH

Leslie was amazing! Took her time to explain the services available and procedures for the best outcome. This young lady went out of her way to understand what we needed and how to best provide that service. This is by far the best customer service received in years from Terminix. She is an asset to your business and I am grateful for her stellar professionalism.

Beth Hassevoort

Cuyahoga Falls, OH

My service tech is fantastic! I have a different issue that us being dealt with but my tech is why I have kept my service. He is always friendly, helpful, and prompt. He explains exactly what he's going to do to resolve an issue and when I should expect to see a difference. RJ is a great person and very good at his job.

Kimberly Droddy

Cuyahoga Falls, OH

Dan Edsall did such a great job He's very knowledgeable in his field. I will definitely be calling again and asking for him to do my services. He was such a big help and made recommendations for me. I would recommend Dan and Terminix to all of my friends.

Dawn Lam

Cuyahoga Falls, OH

Canton office is amazing. Very responsive and thorough! Chris came out and addressed the issue within 24 hours and reassured us we are in great hands. He treated house inside and out and has another tech coming to just make sure there isn’t another issue going on and the consult is free!! Reasonable rates for peace of Mind is priceless. Thank you so much for your thoroughness and wonderful customer service!

Diane Weaver

Cuyahoga Falls, OH

We now have a new young man taking care of the business for us, Chris, and he was very kind and helpful.. I had some issues that I discussed with him and he was very knowledgable about the issue and how to take care of it.