Eliminate Pest in Bertram, TX

Sita A.

Bertram, TX

After 10 years of being a customer of Terminix, I cancelled our service today. I called to have an issue taken care of a week ago, and the customer service...

Peyton Keough

Bertram, TX

Brendan has been providing our service for about a year now and we have had no complaints! He is thorough and made sure all our concerns were met. We went from seeing multiple spiders inside every day to seeing no spiders at all. He also took care of several wasp nests outside. Would highly recommend!

Logan Barlley

Bertram, TX

Robert Givens is the guy you want! Knowledgeable, thorough, and never rushed. He walks around our property with us, and listens and assesses the best steps, and clears it all with us first. He gives advice of things we can do ourselves, and kindly doesn’t destroy our plants while dragging hoses and other things he needs to do. 10/10 would recommend, and really appreciate his professionalism, and the ability to share a laugh together. Robert Givens for CEO of Terminix 2025!

Serena Horn

Bertram, TX

Ryan and Roy did a great job. They were both very thorough, took their time to explain everything and did a great job. I had some rats running around in my attic and no more! I have zero hesitation of recommending Terminix to all my friends and neighbors

nancy rivera

Bertram, TX

I had the pleasure of working with a fantastic sales representative, Roy Cantrelle, from Terminix today, and I couldn't be more impressed with the level of service I received. From the moment we started, he was attentive, knowledgeable, and genuinely concerned about meeting my needs and addressing all my concerns. He took the time to explain the available options thoroughly, ensuring I understood each step of the process, and provided personalized recommendations based on my situation. It was clear that their priority was not just making a sale, but making sure I felt confident in the decisions I was making. His professionalism and commitment to customer satisfaction was evident throughout the entire experience. I highly recommend his services and am grateful for the exceptional support I received today!

Ms Moore

Bertram, TX

Update: thanks for the automated rely. It really shows character. Since I’ve just read other reviews on how this company doesn’t show up as scheduled or promised I will take my concerns to another level. Beware! This happened back in June of 2024 up until end of July! I have since moved and all I can say is I GOT TIME TODAY!! And yes I have receipts as well. I will share a few photos. I just need people to know the level of unprofessionalism and missed appointments they will encountered. Terminex took my money but didn’t provide the service as promised. I had house infested with scorpions. Not just any scorpions most were VENOMOUS! So this was critical and life threatening for me. The huge tarantula looking spiders Raid could handle but not the killer scorpions! The technician came for the first and only visit and was supposed to inspect the entire house but that never happened. Sidenote: He said this was is first day back at work off leave and he looked as if he had been in car accident or fist fight with the devil. I should have known better when he needed to use my water to mix materials. Seriously? He assured me that the outside of the house was all that needed to be checked. After he walked around the outside of the house spraying I explained to him that there was an area inside the home that had more occurrence than others. The master bedroom. He came in and looked but did nothing. I asked him if they could be inside the walls. He said that they can’t be in the walls (that he never inspected) and treatment was only needed outside. What a lie!!! I’m not familiar with scorpions so I trusted this man. I trusted the brand NAME TERMINEX! He also told me that the product Terminex used was useless against baby scorpions. Sir why are you here?! I explained what I was seeing over the phone before Terminex agreed that the problem could be remedied. I even researched the type of scorpion and told them it wasn’t native to central Texas. He didn’t have a clue about the type or any knowledge of insects! If Terminex isn’t teaching that then what’s the point?? Google is FREE! After 2 to 3 weeks passed I started seeing more. ANd MORE! So I called back and told the customer service lady the issue. I explained I needed monthly treatment but I need an inspection to see what I was dealing with! I also requested a call back from the GM because I need a professional!! Never happened. He, she, they or them never called me back! I called back again still no call from the GM but I did get a call from another technician wanting to come. I agreed. Why did I take off work and this joker called and said he couldn’t make it? Mind you there are multiple missed appointments and I have text showing that communication as well. I can’t make this crap up! A joke!! So I get another call days later from a different technician stating she would inspect the home. I told her I need to hear from their GM first because this was unacceptable. Needless to say I never heard back from anyone after that. I’m over here fighting for my life and they are playing games with something they should be well trained to deal with. Go with a local mom and pop or someone that has morals! This company has NO INTEGRITY! You will come out better buying a can of RAID. (Some of the text messages are out of order but you can figure it out) No lies told!!

Nikki Watters

Bertram, TX

Terminix has always been very responsive, and caring while doing their work for us. We used them in California, and now in Texas, and we continue to have excellent service! We are especially thankful for our Terminix Service Associate, Derrick Sneed, who is always polite, courteous, friendly, thorough, and responsive to our needs! He goes out of his way to ensure proper communication, and serve our home’s needs! Thank you so much, we appreciate y’all’s service!

Elaine Henry

Bertram, TX

Derrick showed up promptly for my initial Visit. He is Professional and very polite. He assessed what I needed and was very clear about the timing of his visits. I’m very confident that Derrick will continue with his five star service.

Marsha Endahl K.

Bertram, TX

This past week Vincent Pulido who works for Terminix came to my single story brick house and wrap around yard for a regularly scheduled bait trap...

PoLina

Bertram, TX

As a lot of recent reviews mentioned - good luck with them showing up when scheduled or showing up at all, as well as doing the job thoroughly. Please, do yourself a favor and book a different company. Lastly, none of the negative reviews get addressed beyond the point of half-as*ed automated reply "from the owner" (as you can see under every bad review) which means that they just keep ignoring repetitive critical feedback and do not care about improving upon it.