Eliminate Pest in Thorndale, TX

Shannon L.

Thorndale, TX

I bought the rodent exclusion plan for $2,147.00. they said I had rats in the attic, which we never saw any evidence of. The outside under the deck and...

Pia DeCario

Thorndale, TX

We have had termites for a few years Even after they came and sprayed I still saw ants and spiders. The last two times we had Joe Garcia and he is amazing. He cares and listens to what you are saying. After he sprayed the next day I saw dead spiders and ants and the big flying roaches dead around the house. I will never have anyone but Joe service my house

Lois Tiner

Thorndale, TX

Very happy with y’all’s service man. He’s a good Christian and not only did he do a good job we got to Share Jesus In All His Glory. Amen and Thank You. God Bless!!!

Kurt W.

Thorndale, TX

Chris from Terminix came out to treat our home for seasonal pests. He has treated my house before and both times he was extremely thorough, answered all of...

Jill S.

Thorndale, TX

If I could give them negative stars, I would. From start to finish they were unprofessional. My 1st time considering using them. Whew, dogged a bullet. I...

Andrew Clapp

Thorndale, TX

Terminix installed and we had a hiccup but they were willing to come out the following monday to get us back on track. I appreciate the effort and professionalism.

Bethany Howell

Thorndale, TX

Chris does such a great job! I appreciate the text reminders about his visit as well as the notification I receive when he is on his way. Chris always checks in with me to see what, if any, problems I've been experiencing around the house. He's always so friendly, upbeat and professional. I appreciate the text message I receive when he's finished with information about anything out of the ordinary that he's found. The service I receive is excellent and the price is reasonable. I'm a very pleased customer!

Brad B.

Thorndale, TX

Paid $2000 for a full exclusion and rat trapping from this company because of the rats we have in our walls. It has now been two months and they have not...

Fiona Girotti

Thorndale, TX

I stayed in a hotel last weekend and I have what look like bites on me. I am suspecting bed bugs but have no way of knowing on my own, so I need a professional to help look. I scheduled an appointment online with Terminix on Thursday afternoon. The appointment was supposed to be for today, Saturday July 5, between 8 AM and 10 AM. I received a confirmation email when I scheduled the appointment on Thursday. I was ready for someone to come to my house between 8 and 10. No one had showed up nor had I received any contact so I called Terminix around 9:15 AM. I spoke to someone who said he will message the inspector to call me. About 25 minutes passed and I still did not receive a call. I called Terminix again and spoke to another representative. She was more helpful and tried calling the inspector. She was unable to reach the inspector. I asked if I could reschedule ASAP and the soonest she could get me in is Monday 8-10. I would like to know why this is acceptable. I didn't cancel my appointment and no one contacted me to tell me my appointment was cancelled. Apparently Terminix doesn't offer same day appointments, so I cannot get this inspection done today, despite a failure on their end and me having scheduled 2 days in advance. Even if Terminix offers great services, I would not reschedule with them due to the incredibly poor communication and subpar customer service. The rescheduling policy should offer exceptions when Terminix is in the fault and pretty much ghosted me on an appointment I was on the edge of my seat for since Thursday afternoon. I can't describe how frustrating this has been. Screw you guys, honestly.

Josh D

Thorndale, TX

Roy knows his stuff like nobody else! He was able to find out what kind of pest issues we had and what would be our best plan of action to keep them out for good. He knows what he's looking for. Very friendly. Very awesome guy to work with. Give this man a raise! 10/10 Highly recommend Roy with Terminix!