Eliminate Pest in Dover, FL

Gloria Gallardo

Dover, FL

I do not recommend this company. I scheduled inspections with three different companies, and this company was the first to come out. The inspector only looked at the outside light and the ceiling lamp, and that was basically it. He told me I only had two options: tenting or attic gas treatment. The other two companies were much more professional and thorough. Their inspectors carefully checked the entire house, explained the differences between termites, and walked me through the pros and cons of tenting versus spot treatment. They took the time to answer my questions and provide detailed information, which this company did not do.

Jena Bishop

Dover, FL

A big thank you to Joe for being thoughtful, polite, thorough and knowledgeable! I just purchased my first home and needed help with a rodent and pest control. He arrived on time and took care of my house and helped calm my jitters over the rodent issue. I’m so appreciative of his help and expertise and I am very thankful for him and Terminix, who were here in less that 12 hours after booking an emergency inspection late last night. You are awesome!

Ute Duquemin

Dover, FL

Joe was outstanding. Very thorough, very detail oriented, a real hard worker. Really great to talk to and ask questions too. Carlos Fernández did follow up , also is outstanding. While here also removed Spider Webs, Hornets Nests and ants. Way and above Service, definitely recommend

Fatemeh Moharer

Dover, FL

Jesse Renteria did the initial service, then had to come back. Both time he was the most professional individual at Quell services. I am very much a detail oriented individual, Jesse listened to all my concerns. My appointment was between 1-5 pm, but Jesse texted me to say he can come sooner if I want. I am happy with Jesse and the company. I highly recommend Quell pest control. Fatemeh

Joey Rodriguez

Dover, FL

Title: Misrepresentation, attic damage concerns, and attempted rodent upsell — very troubling experience I am sharing this so other homeowners, especially seniors, understand what occurred in our case. On Feb 19, a Terminix representative came to our home stating she was performing our annual termite inspection. I later learned from Terminix escalation staff that she was actually a sales representative, not a termite inspector, which was never disclosed during the visit. During the attic portion of the visit, she claimed we had a rodent infestation and recommended approximately $2,100 in rodent treatment. She pointed to droppings and a hole in an AC duct as evidence. However, what we observed afterward raised serious concern: • The AC duct she referenced is located immediately at the furthest point one can easily reach upon entering the attic • Multiple other ducts exist throughout the attic, but this was the only one with a hole • The opening was approximately 6 inches long and located exactly at the accessible entry area • A concentrated pile of droppings was present at that same duct location • Only a few scattered droppings appeared slightly left and right of that area • No droppings were observed in the remainder of the attic We declined services immediately and did not authorize any work. Despite this, a rodent service invoice was later issued. After the visit, a large ceiling crack (approximately 5 ft) was discovered that did not exist prior to the inspection. When contacting Terminix: • Callbacks were delayed • A manager initially stated he had no knowledge of prior conversations • Damage concerns were characterized as accusations • Focus shifted toward scheduling additional inspection rather than addressing damage It is especially concerning that this sales attempt involved an elderly homeowner and claims of infestation that were not supported by widespread attic evidence. During my research, I also found other homeowners describing similar experiences involving: • Attic inspections followed by rodent infestation claims • Duct or attic damage cited as justification • High-cost rodent exclusion recommendations This pattern raises serious concerns about inspection transparency and damage attribution practices. We have requested: • Documentation of the Feb 19 visit • Assessment of the ceiling damage discovered after the inspection • Resolution before any further service entry Homeowners should confirm whether a Terminix visit is an inspection or a sales evaluation before allowing attic access. We are still seeking resolution regarding misrepresentation and damage concerns.

Tanya Friedman

Dover, FL

Joe was excellent. He installed our Sentricon bait stations today. Joe was very polite, he introduced himself, and was very careful in our landscape yard. He did a walk-through after he installed all of the bait stations and showed me all of their locations. He had a few extra bait stations after going around the house, so he put the extras around our wood frame shed. We appreciate that Joe was very thorough and took pride in his work. He also showed me that he took photos of everything. Joe definitely provided us with five-star service!!!

Maylene Estaris (may)

Dover, FL

Carlos from Terminix provided excellent service. He was on time, very knowledgeable, and explained the entire process clearly. He was thorough and made sure all areas of concern were treated. I really appreciated his professionalism and attention to detail. Highly recommend Carlos and Terminix!

Dee Buck

Dover, FL

Carlos does a great job keeping our home pest free. He was very pleasant when i spoke to him asking him to be careful where i feed the birds, squirrels & peacock. We have used Terminix services for some time now and are quite satisfied..

Manoj Sharma

Dover, FL

I recently had termite treatment installed at my home, and I couldn’t be happier with the service. Joe did an exceptional job—professional, knowledgeable, and extremely thorough. He explained every step of the process, ensured all problem areas were treated properly, and made sure I understood how the protection works going forward.

janet kingan

Dover, FL

Johans has been our Terminix man for a few years. He's reliable, on time, let's us know he's coming and we have very few insect issues. I recommend him if you are in the Sarasota Bradenton area.