Eliminate Pest in Austell, GA

Mike B.

Austell, GA

Terminix is a joke of a company. They will increase your rates without warning and will consistently send you bills and refuse to cancel your account when...

Stephanie R.

Austell, GA

Terminix sent a POST CARD renewal notice for our pest control including the renewal date, quarterly payment, service address, customer number & our sales...

Julie K.

Austell, GA

False information. The inspector came out to inspect the home and said "Yep, that's termite damage. But we can't help, too much damage, sorry" So, you say...

Deidre Bryant

Austell, GA

Chris Hasamoh the representative for Terminix was knowledgeable,friendly and helpful. The Service representative who put the product down was also knowledgeable, nice, friendly and explained everything he was doing and what we need to do to protect our house from termites.

Lee Beth B.

Austell, GA

Is there a "no star" option? Do NOT use the Terminix Exclusion Contract because you will be throwing your money away. We have had an Exclusion Contract for...

Laterrie Harris

Austell, GA

I have always had exceptional service from Terminix from the first day of my service over 30 years ago in North Carolina and now it has continued once I moved to Georgia the past 7 years. Excellent customer service, support, and experience.

Jamila Gilmore

Austell, GA

Previously gave them 5 stars - the initial service and exclusion was expedient and I initially thought it was effective. They said the only needed to exclude the outside of the house and that the traps would kill anything inside the walls and crawl space. We hadn’t heard anything for a few weeks and the technician said there was nothing in the traps so we assumed the problem was solved. Literally the day after we left there was evidence of rodents in the drawers under our bathroom sink (a place we had never seen activity before). We have since requested several follow up appointments with varying levels of service quality. Twice we’ve called to set up and appointment and been told by the representative that someone would come out tomorrow only to have no one arrive. Once we had someone arrive but they arrived an hour late with no communication and there for bugs, not rodents and couldn’t really do anything but set sticky traps. When we finally had someone for rodents come they said nothing was in the traps and sealed a few more entry points but I am hearing them in the walls as I type this. We are now being told they are booked out for weeks and are waiting to get a call back so they can schedule an appointment. Extremely disappointed. I have not felt safe in my home for weeks. I’ve already emailed the email they’ve been auto responding with on bad reviews. We will see if anything comes of it.

Rita M.

Austell, GA

Terminix Is awful zero customer service. Very rude. I hired Terminix in October 2023 to treat bed bugs. Tech Blalock Phillip came to my home and put soiled...

J K.

Austell, GA

TERRIBLE! Save your money and time. They never show up but will mark that they did, this happened several times. I had called 3 times and a manager has yet...

Mitchell D.

Austell, GA

Service request, roach control. Quality, after three month cannot see any difference or reduction in infestation. Value, paid in full prior to service....