Eliminate Pest in Palmetto, GA

Brian V.

Palmetto, GA

I do not recommend terminx rodent exclusion service. They claim my house is sealed but they never got rid of the rats

Shan Shan X.

Palmetto, GA

Terminix Lied About Termites and Made My Dog and Me Sick -- $5,400 Paid, $5,000+ in Damage Warning to homeowners: Terminix misrepresented termite activity...

Ali Quddus

Palmetto, GA

Jonathan Magee was incredibly helpful and professional. He provided me with a comprehensive overview of his work around the house. He assured me that I could contact him if I needed anything. He has been the best Terminix technician I’ve ever had. Thank you, Jonathan, for making the process so pleasant.

Tammi Sewall Real Estate Agent

Palmetto, GA

This nice gentleman that showed up was super kind and very efficient. His name was Warren. He was probably the best terminix rep that we've had here ever! I feel like everyone else rushes through and this gentleman was very thorough. My husband said he came before but I wasn't here so I didn't see him last time. This technician was very helpful, took pictures and helped us to see things that might attract termites that we needed to fix so we didn't end up with a problem. You need to give this nice gentleman a raise!!!!

christina medlock

Palmetto, GA

I had a great experience with Terminix. Clarence Sereboo was professional, on time, and explained everything clearly before starting the treatment. They were thorough and made me feel comfortable asking questions. I’ve already noticed improvement, and I appreciate how easy it was to schedule the service. Highly recommend for anyone needing reliable pest control.

April S.

Palmetto, GA

Starts good, but ends in frustration. I originally contacted Terminix back in October, I had squirrels in my attic and walls so I had to get someone out...

Daniele R.

Palmetto, GA

This company is horrible, despite the fact that the individual customer service representatives are polite and professional. Unfortunately, the way Terminix...

Idalene Williams

Palmetto, GA

Jonathan is absolutely personable, caring and knowledgeable. He is always on time during the time period expected and ask if we have specific issues or concerns. Thank you Jonathan and Terminex for the excellent service.

Nathaniel Schmitt

Palmetto, GA

I recommend choosing a different company. Beyond basic termite prevention (which can be handled independently with inexpensive products), our experience with this branch has been extremely disappointing. We hired them for rodent exclusion services, which required a $9,000 upfront setup fee plus an ongoing annual service fee, with the understanding that this included a warranty and return visits if squirrel activity continued. Unfortunately, we have had to contact them multiple times for a persistent issue, and the service experience has been consistently unreliable. On several occasions, technicians were scheduled within a specific appointment window and either failed to show up or canceled without any notification. In one instance, we waited through the entire three-hour service window and only learned they were not coming after calling the office ourselves. Communication has been another major issue. Calls are routed through a national call center, which then relays information to the local branch. This setup has led to inconsistent and sometimes contradictory information, with different representatives providing different answers about scheduling and follow-up. The lack of coordination makes it difficult to resolve issues efficiently. Given the cost of this service and the repeated failures to honor scheduled appointments, the overall experience has been frustrating and unprofessional. If others have had similar experiences, it may be worth reviewing your contract terms, as repeated missed appointments could constitute a breach of service obligations. In that case, requesting a refund or filing a report with the Better Business Bureau may be appropriate before moving on to another provider.

Lindley Southard

Palmetto, GA

Terminix is fine for bug control but do not use them for anything else. I’m editing my review because we paid for an exclusion and for a new crawl space door. They cut our roses and Japanese maple without asking, butchered the door (also decided to spray paint it black near HVAC system while my 3 month old was in the house), and to top it all off we still have issues with pests getting in our crawl space. The local branch has done nothing to make this right and we are out the $2500. I’d recommend going with a local service for any exclusion needs and NEVER let them do any contracting work outside of pest control.