Eliminate Pest in Eaton, OH

Tracy Nelly

Eaton, OH

Always a pleasant experience and they are very thorough. Pleased with all of the work they’ve ever done here. My tech John is always very cordial to me! Thanks Terminix!

Phil Krekel

Eaton, OH

Been using Terminex for a while and have not had any issues with bugs, pests, termites or any other issues. Technicians are thorough, professional and friendly. Good communication surrounding all aspects of our engagement. Very satisfied.

Mary Baker

Eaton, OH

James does a fantastic job!! If I ever have a problem he is Johnny on the spot or should we say James on the spot He's there to help. I have nothing bad to say about James and besides doing a good job he is very personable very polite man thank you.

KRISTIE DAVIS

Eaton, OH

My technician , Ricky, is always prompt and provides excellent service. He always lets me know when he will be arriving and shows up at the time he promised. Ricky is always very courteous and he makes sure that all areas of my house that I want to be addressed are covered.

Sheila White

Eaton, OH

John B is very very thorough And he takes his time. He shows concern for the customer. He’s the best technician I’ve ever experienced while with Terminix

John

Eaton, OH

We Needed help with some unwanted pest that had made there way into our office so we called and with in a few hours a fella named Bruce called let us know his ETA when he arrived he explained what he was going to do and what chemicals he was going to apply. Very courteous and professional from beginning to end. Will definitely use them in the future..

Elite E Man

Eaton, OH

Contacted terminix to treat for termites, as I am selling my home. They come check it out, and we set up the appointment for them to install bait stations. That day comes, and nobody shows up. I call customer service and was told they forgot to approve the appointment on their end. After 3 days someone finally contacts me to set up another appointment, 5 days after the initial one was scheduled. After speaking to the technician I told him I needed the paperwork ASAP, as I am forwarding it to my home buyers' realtor so we can keep the process moving. He said I'd have it within a day. I did not get it within a day and so I called customer service again. They can't do much on their end but reach out and inform the technician to either contact me or send the documents to my email. But, finally, after 3 days I got them. Thought I was done, but recently they asked me to also get an inspection so I could get an NPMa-33 form, as their financial institution was asking for it. So I set up the inspection, and was told I wouldn't need to be there, as I'm not living there anymore. Got a call 30 mins before and was then informed I DO need to be there. Well, I'm 30 mins away and still in bed. So I get up and rush over there. I meet the guy, he basically just walks around for 10 minutes and tells me what I've got is already sufficient, which I would hope so because they recommended and performed the service. So, really, I was spending over $300 just for this form I needed. I told the inspector how I needed it ASAP, and asked when I would get it emailed to me. He said by the end of the day, or at worst the following day. The following day I still hadn't gotten it, so I called customer service yet again. They tried and failed to get in contact with the inspector, but said they sent him emails to contact me and to get me the form I need. Now, it has been 2 whole days, and nothing. I heard nothing back today at all. Terminix very clearly does not value the time of their customers. This has been an extremely unpleasant process. I have been moving, working, making other repairs on my home, scouting and buying a new home, working on and figuring things out with that house as well, and of all the different companies/contractors I've worked with these past couple months, Terminix is by far the worst. If I could go back I would absolutely have chosen a different company, and I will do so for all future pest issues I may have.

Paul Georg

Eaton, OH

Received a call from Terminix about my latest service. Really didn't think I needed anything but with 3 homes under service I had a whole lot to go over. She found everything and answered all my questions. She was really great!

Jamie

Eaton, OH

James has been my Terminix technician for a few years. He always communicates when he is scheduled and when he will arrive and is very accommodating if I need to reschedule. James is very friendly and is very helpful answering questions I have about any of my services. No matter how hot, cold, rainy or snowy it may be he always arrives with a smile.

Heidi Jaccaud

Eaton, OH

Our technician James S is simply the best. He is knowledgeable, kind and courteous. He goes above and beyond to help us keep our home pest free. He is a true asset to Terminix. Thank you James!